Create pallet assets in the Enterprise Asset Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read

    • Create pallet assets to track and manage the pallets that can transport and store your enterprise, hardware, base, bundle, and consumable assets.

    Before you begin

    Role required: sn_eam.enterprise_asset_manager or sn_eam.enterprise_asset_technician

    Procedure

    1. From the Enterprise Asset Workspace, open the Enterprise asset estate view.
    2. On the Pallets tab, select New.
    3. On the form, fill in the fields.
      Table 1. Create New Pallet form
      Field Description
      Vendor Vendor that the pallet was purchased from. If the pallet was automatically created from a procurement purchase order, the Vendor field is automatically set to the same vendor that was specified on the purchase order.
      Model Pallet model that the pallet is associated with.
      Asset tag Alphanumeric value that your organization assigns to the pallet for tracking purposes.
      State

      Current state of the pallet.

      This field is automatically set to In stock. However, you can also set this field to one of the following options:
      • In transit
      • Retired
      • Missing
      Stockroom Stockroom that the pallet is located in.
      Aisle Stockroom aisle that the pallet is located in.
      Space Stockroom aisle space that the pallet is located in.
      Pallet type Type of pallet. Select one of the following options:
      • Pallet
      • Bin
      • Box
      • Container
      • Other
      Substate Current substate of the pallet, such as Available or Reserved. The options that are available in the Substate field change based the option that you select in the State field.
      Location Physical location of the pallet.
      Note:

      If you set the location to a specific place and then set the sn_itam_common.sn_enable_indoormap_for_assets system parameter to true on your ServiceNow instance, the pallet asset record, which is generated after you fill in all fields and save this form, includes an interactive map that shows the real-time location of the asset.

      This map is still included in the pallet asset record when you open the record from an associated work order task or stockroom record.

      The map does not display by default. To display the map, select the Location map icon (Location map icon.) on the sidebar of the pallet asset record.
    4. Select Save.