Move enterprise assets to maintenance state using the Mobile Agent application

  • Release version: Yokohama
  • Updated February 22, 2026
  • 1 minute to read

    • Move assets of a break fix or planned maintenance work order task to the In maintenance state in the Mobile Agent application to indicate that the assets are under maintenance.

    Before you begin

    Important:
    The Affected assets tab and Move to maintenance UI option are available with Enterprise Asset Management version 10.0 and later.

    The break fix or planned maintenance work order task must be in the Work in progress state before you can move assets to the In maintenance state.

    Only assets in the following states and substates can be moved to the In maintenance state:
    • In use
    • In use and Pending repair
    • In use and In repair
    • In use and Is shutdown

    Role required: sn_eam.asset_technician

    Procedure

    1. From your mobile device, launch the Mobile Agent application.
    2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.
      The home screen of the My Tasks application opens, displaying the first few tasks assigned to you.
    3. If the task you want to start isn't displayed, tap See all.
    4. Optional: Filter or sort the task view.
      • To filter your tasks, tap the Filter icon (Filter icon) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
      • To sort your tasks, tap the Filter icon (Filter icon), tap Sort by, and select the fields by which to sort your tasks.
    5. Tap the work order task of the Break fix or Planned maintenance work type that has the assets that you want to move to the In maintenance state.
    6. On the Details tab, tap Start Work.
    7. Tap the Related tab.
      The Affected assets section shows all the assets associated with the work order.
    8. Tap Move to maintenance.
    9. In the Select assets to move to maintenance screen, select the assets that you want to move to the In maintenance state.
    10. Tap Submit.

    Result

    In the Affected assets list, the state of the assets changes to In maintenance.