Strict IP restriction (instance security hardening)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use the glide.ip.authenticate.strict property to enable a strict set of IP addresses, such as DC and secure VPN, to access this instance.

    More information

    Attribute Description
    Property name glide.ip.authenticate.strict
    Configuration type System Properties (/sys_properties_list.do)
    Configure in Instance Security Center Yes
    Purpose Allows ServiceNow employees to access the instance only through secured set of IP ranges
    Recommended value true
    Functional ImpactIf this property is not enabled, ServiceNow employees can access the customer's instance through all the IP ranges. Enabling the property restricts access to a secure set of IP ranges (Secure VPN, DC).
    Note:
    If you set this property to true, the ServiceNow AI Platform uses a more restrictive glide.ip.authenticate.allow.secured property instead of the Performance Monitoring IP restriction. This property cannot be overridden.glide.ip.authenticate.allow.secured) property for a set of IP ranges that can access the instance.
    Security risk (Low) Unnecessary exposure of instance access to wider group of people.
    Reference IP range based authentication

    To learn more about adding or creating a system property, see Add a system property.

    Note:
    A deny all rule is needed to be added into IP access control to restrict access from any IP's not added into IP access control. All required allowed IP's are then needed to be added into IP access control.