New web or installed application form

  • Release version: Xanadu
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of New Web or Installed Application Form

    This form enables you to add an application for monitoring compliance and performance metrics using a custom form. It allows you to select application services, specify domains, and define processes for monitoring.

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    Key Features

    • Select an application service: Choose from a list of services referencing the Service (cmdbciservice) table.
    • Domains to monitor: Input web addresses for monitoring, applicable only for web applications. You can add multiple domains separated by commas.
    • Processes to monitor: Specify primary and secondary process names for Windows and macOS applications. You can also list web endpoints for network latency measurement, primarily for cloud-connected installed applications.
    • Monitoring toggle: Enables or disables monitoring for application performance and compliance, with options for compliance and metrics reporting.
    • Advanced monitoring: Available for Microsoft Configuration Manager (MCM) applications, selected from a drop-down list when adding an installed application.

    Key Outcomes

    By utilizing this form, you can effectively monitor the performance and compliance of both web and installed applications. The ability to enable monitoring for multiple applications simultaneously enhances operational efficiency and ensures critical applications are consistently tracked.

    Using a custom form, you can add an application to be monitored for compliance or performance metrics.

    Field Description
    Select an application service List of application services that references the Service (cmdb_ci_service) table to select an application service added for monitoring.

    You can open the list of available services by selecting the magnifying glass icon ().

    What domains should be monitored? Web address that is used to launch the application and access its features and functions.

    You can add a domain by selecting + Add. Add one or more domains, separated by a comma. You can enable metrics monitoring on each domain name you add.

    This field appears only if you select Web application under the New drop-down list.

    What processes should be monitored? Processes that you want to monitor.
    This field has the following subfields:
    • Windows: Enter the process name (ex. process.exe): A unique identifier for the primary running instance of the Windows application.
    • Windows: Secondary processes separated by a comma: A unique identifier for the secondary running instance of the Windows application.
    • Mac: Enter the process name (ex. process.dmg): A unique identifier for the primary running instance of the macOS application.
    • Mac: Secondary processes separated by a comma: A unique identifier for the secondary or more running instance of the macOS application.
    • Web Endpoint Connection: A comma-separated list of domains used for measuring network latency. Example: company-name.zoom.us, company-name.outlook.com.
      Note:
      Typically, you fill in this field for the applications you have installed that connect to the cloud.

    This field appears only if you select Installed application under the New drop-down list.

    Monitoring Toggle switch to enable or disable monitoring for the application performance and system compliance.
    This field has the following options:
    • Compliance: Enables reporting on whether this application is running on your organization's devices.
    • Metrics: Enables performance reporting for this application.

    Move the monitoring toggle switch () to turn the reporting on or off.

    Note:
    You can also enable monitoring for multiple applications simultaneously. From the Application management page, use the bulk check box to select multiple applications, and adjust your selection as needed with the individual check boxes for each app.

    This field appears only if you're editing an installed application.

    This field doesn't appear when you're onboarding Application and Device Health.

    Advanced monitoring Option available for the Microsoft Configuration Manager (MCM) application.

    Select the MCM app from the drop-down list to enable advanced monitoring.

    This field appears only if you select Installed application under the New drop-down list.