DevOps Pipeline UI

  • Release version: Xanadu
  • Updated July 31, 2025
  • 4 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of DevOps Pipeline UI

    The DevOps Pipeline UI in ServiceNow provides a graphical, real-time visualization of pipeline executions, showing step progression, parallel stages, and detailed pipeline interactions. It integrates with Azure DevOps release pipelines, enabling users to monitor pipeline status, commits, committers, test results, software quality, and security scans directly within ServiceNow. This unified view helps customers quickly understand pipeline activities and outcomes from both the DevOps application and Change Management records.

    Show full answer Show less

    Key Features

    • Pipeline Visualization: Displays pipeline steps, including parallel stages modeled in Azure DevOps, with color-coded statuses indicating success, waiting, failure, or not yet run.
    • Real-Time Status and History: Shows the current state of pipeline executions and up to 20 recent pipeline histories, including all attempts of rerun or restarted jobs.
    • Artifact and Commit Details: Provides access to artifact versions, commits (excluding reverted commits in the same execution), work items, and packages associated with pipeline steps.
    • Test and Quality Results: Displays build test results with test types, pass percentages, and performance data, as well as software quality scan results from tools like SonarQube, customizable in the UI.
    • Security Scan Results: Offers visibility into security scans and detected flaws, with customizable views and drill-down capabilities from summary to detailed records.
    • Integration with Change Management: Direct links to change requests created by DevOps allow users to view and act on change details related to pipeline steps.
    • Flexible Access: Pipeline UI is accessible from DevOps Pipeline forms, Pipeline Execution forms, and DevOps-created Change Request forms within ServiceNow.
    • Customizable UI: Users can adjust visible columns for software quality and security results and navigate detailed records via flyout windows for comprehensive insights.

    Practical Usage Notes

    • The order of pipeline step cards reflects the configured order in the DevOps pipeline model; skipped stages are not displayed.
    • Status indicators use colors: green (successful), yellow (waiting), red (failed), and grey (not yet run).
    • To enable automatic cancellation of change requests when pipeline steps fail, the system property sndevops.cancelchangeonpipelinecancel must be set to "Yes".
    • Wait times between task executions are calculated and displayed to help identify pipeline delays.
    • Reloading the Pipeline UI view is necessary to refresh status buttons in execution history.
    • When pipeline jobs or stages are retried, the UI appends attempt numbers to test and quality scan results for clear tracking.

    Benefits for ServiceNow Customers

    This Pipeline UI empowers ServiceNow customers to gain immediate, comprehensive insights into their DevOps pipelines without leaving the ServiceNow platform. It enhances visibility into build and release processes, facilitates faster troubleshooting of failures, and supports informed decision-making through integrated test, quality, and security data. By linking pipeline executions directly to change requests, it streamlines governance and accelerates collaboration between development and IT operations teams.

    Use the Pipeline UI to visualize interactions and results across a pipeline execution. This graphical view shows pipeline step progression and other details for each pipeline.

    From DevOps, get a quick view of how everything is connected to see exactly what is happening with the pipeline and when. From the ServiceNow Change Management application, you can access the Pipeline UI and quickly see the commits, the committers, and other details for the change request in one place.

    The Pipeline UI displays parallel stages as modeled in Azure DevOps release pipelines. The pipeline UI displays the real-time state of the pipeline as it appears in Azure DevOps. The associated artifact details sourced from the build pipeline, Test Results, Software Quality Summary Results also display on the pipeline UI. For more information, see Parallel stages in Azure DevOps release pipelines.

    The Pipeline UI shows all attempts of any stage or job that has been rerun or restarted. For more information, see Restarting failed build or release pipeline jobs and stages.

    The Pipeline UI shows the pipeline steps that ran instead of the steps configured in DevOps.

    You can access the Pipeline UI using the related link from within certain DevOps forms, and also from a DevOps change request form:
    • DevOps Pipeline form
    • DevOps Pipeline Execution form
    • Change Request form created by DevOps
    Note:
    You must reload the view to update the status buttons in the pipeline execution History.
    Table 1. Step run states (task execution status)
    Green

    Successful.

    All step executions associated to the pipeline execution passed.
    Grey Not yet run.
    Yellow

    Waiting (pending, building, validating).

    At least one step execution is waiting.
    Red

    Failed.

    At least one step execution failed.

    Task execution end date is populated even when the change is rejected.

    Note:
    To enable the canceling of the change request associated with the step when the step fails, you must set the sn_devops.cancel_change_on_pipeline_cancel property to Yes. For more information, see Properties installed with DevOps.
    Note:
    The order the cards appear in the Pipeline UI is determined by the Order field in each pipeline step when you modeled your pipeline in DevOps. Skipped stages are not shown.

    The order the cards appear in the Pipeline UI by task execution.

    DevOpsPipelineUI
    UI feature Description
    Pipeline steps
    Timing.
    • Start
    • Last run
    • Duration for each step

      When the downstream task execution starts immediately after the upstream task execution, the duration is 0 seconds.

    • Wait times in between task executions.

      Wait time is calculated as:

      Start time of the task execution minus the end time of the upstream task execution.
    View change request

    Change request record.

    Click directly into the change request of the step that was created by DevOps to view details of the change and take action.

    Note:
    • The change request record for the associated with the latest task execution displays.
    • Commits reverted in the same pipeline execution are not shown in the commit list.
    Pipeline history

    Pipeline Execution.

    Click a history tile to view the previous step details for a pipeline execution.

    Note:
    Pipeline history is displayed for only the most recent 20 pipeline executions.
    View all attempts All attempts that the job has run in a step.

    Click the link in the relevant step to view all attempt details.
    Artifacts
    • Artifact versions
      • Work items
      • Commits
      • Packages
    • Commits
    • Work items
    Note:
    Commits reverted in the same pipeline execution are not shown in the commit list.
    Test Results View the build test results to see what tests passed or failed.
    The quality card contains test summaries:
    • Test type and test category in the format:

      test type/test category

    • Native ID of the step
    • Test pass percentage (unit and functional tests only)
    • Throughput (performance tests only)
    • Step name
    Software Quality Results

    View all the software quality (SonarQube scan) results grouped by project name that were fetched as part of the selected pipeline. You can view the scan results for all categories in a pipeline execution step.

    You can customize the results that are displayed in the Pipeline UI by configuring the columns in the Software quality categories shown by default in the Pipeline UI view (DevOps > Administration > Properties > DevOps Properties Category > ) property in a comma separated format.

    • Click the gear icon to modify the column view in the pipeline UI.
    • Click the step execution record to view the corresponding Software Quality Scan Summary record.
    • Click the Vulnerabilities count record to view the Software Quality Scan Detail record and the corresponding sub category details.
    Security Results

    View all the security results that were retrieved as part of the selected pipeline. You can view the scan results for all categories in a pipeline execution step.

    You can customize the results that are displayed in the Pipeline UI.

    • Click the gear icon to modify the view in the pipeline UI.
    • Click the step execution record to view the corresponding Security scan summary record.
    • Click the Detected flaws count record to view the Security scan details.
    Note:
    When you reattempt running a stage or a pipeline job in Azure DevOps, which contains a test or a software quality scan, the results get appended with the attempt number.

    Click directly into DevOps change requests, step executions, artifacts, artifact versions, work items, test summaries, and reattempts in flyout windows.

    Figure 1. Pipeline UI — Artifact version flyout
    DevOpsPipelineUILink
    Figure 2. Pipeline UI - Reuse change request - Step execution flyout
    DevOps Reuse Change request flyout
    Figure 3. Azure DevOps - Pipeline UI with parallel stages
    Pipeline UI with parallel stages- Azure DevOps