Change scope to Service Portfolio Management Premium

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Grant access to a dedicated user to enable switching the scope from Global to Service Portfolio Management Premium to create a custom automated indicator.

    Before you begin

    Role required: admin

    About this task

    Important:
    As of the San Diego release, Service Owner Workspace is in a planned deprecation. New customers can't find or activate Service Owner Workspace. ServiceNow® continues to support existing customers with Service Owner Workspace. For information on the product replacement and the deprecation process, see Service Owner Workspace.
    Figure 1. Navigate
    Set up Service Owner Workspace

    Both the indicator and the job must be in the same scope. Provide a user with delegated developer access and the pa_admin role to change the scope from Global to Service Portfolio Management Premium when creating custom indicators for Service Portfolio Management Premium jobs.

    Assign access to change scope

    Procedure

    1. In the Navigator, type sys_scope.list and press Enter.
      The Applications list appears.
    2. Search by name for Service Portfolio Management Premium and click the application name to open the associated Store Application form.
    3. In Related Links, click Manage Developers.
    4. Search for the user or group you want to grant delegated developer access to.
      The Permissions configuration screen appears.
    5. Configure delegated developer access for the user or group.
      1. In the File Type Access section, toggle the Reporting category radio button to grant this type of access.
      2. Click Save.
      Grant access to any other section category by toggling the associated radio button.
    6. Assign the pa_admin role to the user or group with delegated developer access.