Configuring Workforce Optimization for Field Service

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Enable Workforce Optimization for Field Service and configure settings to use the Scheduling, Teams, and Coaching applications.

    When using Workforce Optimization for Field Service with 'Shift Scheduling for FSM' enabled, schedules and shifts are managed through Manager Workspace.