Configuring Predictive Intelligence for Field Service Management Release version: Washingtondc Updated February 1, 2024 1 minute to readPredictive Intelligence solution definitions helps assisting agents with various tasks. Activate Predictive Intelligence for Field Service ManagementYou can activate the Predictive Intelligence for Field Service plugin (com.snc.fsm_ml) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.Predictive Intelligence for defining work order solutionsUse your instance records to build solutions to Field Service Management issues.Example: Suggest similar part requirements for work order tasksThis example provides a use case of a medical equipment maintenance manager updating and training a similarity definition solution in the Field Service Management application to suggest the similar part requirements for a work order task.
Configuring Predictive Intelligence for Field Service Management Release version: Washingtondc Updated February 1, 2024 1 minute to readPredictive Intelligence solution definitions helps assisting agents with various tasks. Activate Predictive Intelligence for Field Service ManagementYou can activate the Predictive Intelligence for Field Service plugin (com.snc.fsm_ml) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.Predictive Intelligence for defining work order solutionsUse your instance records to build solutions to Field Service Management issues.Example: Suggest similar part requirements for work order tasksThis example provides a use case of a medical equipment maintenance manager updating and training a similarity definition solution in the Field Service Management application to suggest the similar part requirements for a work order task.