View work order details from a change request using the Mobile Agent application

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • View the work order details for the related change request from your Mobile Agent application.

    Before you begin

    Roles required: wm_agent, sn_change_read

    Procedure

    1. Navigate to the Mobile Agent application.
    2. Tap My Work.
    3. In the My Tasks section, open the task.
    4. In the Details tab, tap Initiated from.
    5. Tap Details to view the change request details.