Track a store inquiry case from the Retail portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Track the status of a store inquiry case from the Retail portal. By tracking your case from the Retail portal, you can immediately get visibility into the progress, issues, or status of your case.

    Antes de Iniciar

    Role required: Store associate or Store manager

    Procedimento

    1. In the Retail portal, select Home > Cases & Tasks from the menu bar.
    2. Select the case number to track the case.