Now Assist in AI Search release notes
The ServiceNow® Now Assist in AI Search application combines the power of search with the Now LLM Service agentic AI model to provide actionable AI-generated or AI-selected answers in user searches. Now Assist in AI Search was enhanced and updated in the Australia release.
Now Assist in AI Search highlights for the Australia release
See Now Assist in AI Search for more information.
New in the Australia release
UI changes
Changed in this release
- New experience
- The new provides a more efficient, streamlined way for you to work. For information about how to upgrade, see . Note that is still supported in this release.
Removed in this release
Deprecated features
Activation information
- Now Assist for Accounts Payable Operations (APO)
- Now Assist for Configuration Management Database (CMDB)
- Now Assist for Customer Service Management (CSM)
- Now Assist for Enterprise Architecture (EA)
- Now Assist for Operational Sustainability (formerly ESG)
- Now Assist for Field Service Management (FSM)
- Now Assist for Financial Services Operations (FSO)
- Now Assist for Hardware Asset Management (HAM)
- Now Assist for Health and Safety
- Now Assist for HR Service Delivery (HRSD)
- Now Assist for ITOM
- Now Assist for IT Service Management (ITSM)
- Now Assist for Legal Service Delivery (LSD)
- Now Assist for Public Sector Digital Services (PSDS)
- Now Assist for Integrated Risk Management (IRM)
- Now Assist for Security Incident Response
- Now Assist for Software Asset Management (SAM)
- Now Assist for Sourcing and Procurement Operations (SPO)
- Now Assist for Strategic Portfolio Management (SPM)
- Now Assist for Supplier Lifecycle Operations (SLO)
- Now Assist for Telecommunications, Media and Technology (TMT)
- Now Assist for Third-party Risk Management (TPRM)
- Now Assist for Workplace Service Delivery (WSD)
- Now Assist in Contract Management
- Now Assist in Conversational Spokes
- ServiceNow AI Lens
Plugin information
- New plugins
-
The following plugins are new in Australia:
():
- Deprecated plugins
-
The following plugins are deprecated in Australia:
():
- Plugins planned for deprecation
-
The following plugins are planned for deprecation in a future release:
(): Planned for deprecation in .
- Renamed or changed plugins
-
The following plugins were renamed or changed in Australia:
():
Additional requirements
Browser requirements
Accessibility information
Localization information
Now Assist in AI Search supports Dynamic Translation in Now Assist Genius Results. For details, see Dynamic Translation for Now Assist Q&A Genius Results and Dynamic Translation for Now Assist Actions Genius Results.