Scope 3 dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Scope 3 dashboard

    The Scope 3 dashboard in ServiceNow helps organizations calculate and track indirect greenhouse gas (GHG) emissions within their value chain, such as emissions from procurement activities. It supports operational sustainability by providing insights into Scope 3 emissions, enabling ESG program managers and administrators to monitor trends and ensure compliance with evolving regulations. The dashboard integrates with the Operational Sustainability Workspace and requires activation of theScope 3 emissions management (snesgscope3)plugin and configuration of categories and models tables to start data collection. Historical data can be imported if needed.

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    Key Features

    • Metric Definitions: Ten predefined metrics for data collection that are initially inactive and must be activated, grouped under Scope 3 emissions for easy access.
    • Reporting Categories: Supports reporting on two Scope 3 GHG categories:
      • Category 1 - Purchased goods and services: emissions from extraction, production, and transportation of purchased goods/services.
      • Category 2 - Capital goods: emissions from purchased physical assets like buildings, machinery, and equipment.
    • Data Categories Displayed: The dashboard shows Scope 3 emissions data by GHG category, spend category, and supplier category.
    • Spend Category Data: Uses spend-based emission factors to estimate emissions based on expenditure across different spending categories (e.g., office equipment vs. transportation services).
    • Supplier Category Data: Emissions are analyzed by categorizing suppliers (e.g., laptop or monitor suppliers) and using calculation methodologies such as:
      • Environmentally Extended Input-Output (EEIO) data — integrates environmental and economic input-output models.
      • Life Cycle Assessment (LCA) data — evaluates environmental impacts across all stages of a product’s life cycle.
    • Data Entry Options: Both manual entry and bulk uploads of supplier and EEIO data are supported.
    • Integration: EEIO data is linked to emission tables managed through the Unified Content Management application.

    Key Outcomes

    • Provides ESG managers with comprehensive visibility into indirect emissions from procurement and capital assets.
    • Enables identification of emission reduction opportunities by analyzing spend and supplier categories.
    • Supports compliance efforts with evolving sustainability regulations through detailed and customizable reporting.
    • Offers drill-down capabilities in reports for detailed metric definitions and data sources, facilitating transparency and informed decision-making.

    The Scope 3 dashboard helps you to calculate and track scope 3 emissions to know about your organization's operational sustainability impact and confirm compliance with evolving regulations. Scope 3 emissions refer to indirect emissions in your value chain, for example, the emissions generated from procurement of equipment.

    Integrated with the Operational Sustainability Workspace, the Scope 3 dashboard is useful for ESG program managers and ESG administrators to get an overview of the trends of the organization's scope 3 emissions. To view the scope 3 dashboard, you must activate the Scope 3 emissions management (sn_esg_scope3) plugin. This application starts collecting data only after the plugin is activated and the necessary categories and models tables are configured. If you want to view historical data on the dashboard, then the data must be imported into the system.
    Note:
    A total of 10 metric definitions are provided to collect data for this dashboard. By default, these metric definitions are in the inactive state and must be activated. These metric definitions are grouped under Scope 3 emissions for you to easily find them.

    You can access the Scope 3 dashboard by selecting the Scope 3 dashboard icon icon on the Operational Sustainability Workspace.

    There are 15 categories of greenhouse gases (GHGs) for which you can report your Scope 3 emissions. Organizations can choose which categories to report, and with the Scope 3 emissions management application, you can report on the following two categories.
    • Category 1 Purchased goods and services: This category refers to the extraction, production, and transportation of goods and services purchased or acquired by the reporting company in the reporting year.
    • Category 2 Capital goods: This category refers to the extraction, production, and transportation of capital goods purchased or acquired by the reporting company in the reporting year. Capital goods are physical assets like buildings, machinery, and equipment that are used to produce consumer goods or services.

    The dashboard displays the scope 3 data for GHG category, spend category, and supplier category. The following sections explain these categories.

    Spend category data

    Spend-based emission factors assign typical levels of greenhouse gas (GHG) emissions to different spending categories. For instance, the emissions generated from spending $1 on office equipment may differ from those generated from spending $1 on transportation services. By multiplying the amount spent in each category by the relevant emission factor, you can estimate your indirect emissions. For example, if you categorize all your laptops as assets spend category, you can aggregate the expenditure on all those assets and then multiply the figure by the emission factor value provided by the Environmentally extended input-output (EEIO).

    Supplier category data

    The supplier category data uses the following calculation methodologies.
    • Environmentally extended input-output (EEIO) data: EEIO data integrates environmental data with economic input-output models to assess the environmental impacts associated with economic activities. This type of data is crucial for understanding how economic activities contribute to environmental pressures and can be used to evaluate the environmental impacts of different sectors and products throughout their supply chains. This data can either be entered manually in the ServiceNow instance or can be uploaded in bulk if the data is available in a spreadsheet. EEIO data is derived from the emission tables that are filled by activating from the Unified content management application.
    • Life cycle assessment (LCA) data: LCA data is used for evaluating the environmental impacts associated with all stages of a product's life from raw material extraction through materials processing, manufacture, distribution, use, repair and maintenance, and disposal or recycling. LCA data is crucial for conducting these assessments and includes detailed information about the environmental impacts of materials, processes, energy use, and waste management throughout the product life cycle.
    • Supplier category data: Each organization has several suppliers for a variety of goods and services. Some examples of suppliers are laptop suppliers, monitor suppliers, desktop suppliers, and so on. You can categorize each of the suppliers into different categories. The scope 3 dashboard displays the emissions generated by these suppliers using the metric definitions that are provided by default. This information helps you to identify the scope for reduction of emissions. This data can either be entered manually in the ServiceNow instance or can be uploaded in bulk if the data is available in a spreadsheet.
    Note:
    For more information on the data calculation, see the Overview of Calculation Methodologies for Metric Definitions in the Scope 3 Dashboard [KB1648880] article in the Now Support Knowledge Base.

    GHG category

    Emissions from purchased goods and services, classified under Scope 3 category 1 of the Greenhouse Gas (GHG) Protocol and capital goods classified under category 2, refer to the indirect emissions generated from a company's procurement of goods and services. The GHG category also uses the EEIO, LCA, and supplier calculation methodologies.