--- Release : - australia ft:locale : - English ft:publication_title : - Australia Operational Sustainability Management (formerly Environmental, Social, and Governance) ft:clusterId : - esgv bundleId : - esgv workflow : - Technology --- Australia Operational Sustainability Management (formerly Environmental, Social, and Governance) - [Operational Sustainability Management (formerly Environmental, Social, and Governance)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-landing-page.html?contentId=tJ80t7Z3Dy6ksBeuQGdwUA) - [Explore](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-new-explore.html?contentId=Y7Iptw1Rmesk~l_blFIOVg) - [Elements of Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/components-of-esg-management.html?contentId=xtGF2628I8btO0AK2QZFIg) - [Material topic workflow and states](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/material-topic-workflow-and-states.html?contentId=WvGU9MMZnNdEJhzsmUAEKA) - [Operational Sustainability Management (formerly ESG Management) use case](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/new-esg-use-cases.html?contentId=M3yNynPtBVXnSnEjc2rwnA) - [Operational Sustainability Workspace (formerly ESG Workspace)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-homepage.html?contentId=J1WrGowp82CjxFHt1eRkcA) - [My tasks page view](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/my-esg-tasks.html?contentId=r2g~cJJ~SIlQq_VqecjB9g) - [Operational Sustainability Workspace (formerly ESG Workspace) users](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-workspace-personas.html?contentId=yovqPd~tBGV_v_hqohQ5qQ) - [Managing Sustainable IT](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/managing-sustainable-it.html?contentId=tuumkFBVQQDjdpjYZs7CUw) - [Sustainable IT dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/sustainable-it-dashboard.html?contentId=BuasMIV0KzULaBF~FhwhAA) - [Scope 3 dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/scope-3-dashboard.html?contentId=etT1gyzAb_YjFwJIOV6iqA) - [Reports on the scope 3 dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/reports-on-the-scope-3-dashboard.html?contentId=oQdYX3VgfclBKrbDqOLLUg) - [Unified content management](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-content-accelerator.html?contentId=KKWfkR_M5J4k8NLXJdkTwQ) - [Emission factor library](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/emission-factor-library.html?contentId=_IsGvA4XF2J8LZjIsZUWRw) - [Usage of emission factors in a calculated metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/usage-of-emission-factors-in-a-calculated-metric-definition.html?contentId=M2yYW4vNKnm_N1AtIRcKUw) - [Forecasting planning and analysis](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/scenario-analysis-forecast.html?contentId=qBmyo0e5ByBY1exyrko3Ag) - [Configure](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configuring-esg.html?contentId=J_Q5t2DYWlFh9g9ant88uA) - [Operational Sustainability Management (formerly ESG Management) implementation](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-implementation.html?contentId=A_oxeeCFv0KGU09WxbIWPA) - [Install Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-esg.html?contentId=z007wj0TMxL7D4J3VtHg1A) - [Complete the entitlements for Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/complete-the-entitlements-for-esg-management.html?contentId=uG~AMVT8G_0MCs0O7PyfXQ) - [Setup checklist for the Operational Sustainability Management (formerly ESG Management) application](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/setup-checklist-esg.html?contentId=AP2aUIEtQSIQr3M1ZJIekA) - [Create a material topic](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-material-topics.html?contentId=iw1dAMDhE3OPTQCeqJBDWA) - [Approve or reject a material topic](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/approve-a-mt.html?contentId=hoK7Um9lArjT3X0w6c~q4g) - [Create an Operational Sustainability Management (formerly ESG Management) goal](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-esg-goal.html?contentId=kru93~g_oFOQ45Uklmt17Q) - [Goal progress value calculation](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/goal-progress-value-calculation.html?contentId=4aDZPOrCIceijKfLMXP60g) - [Migrate existing goals data to Goal Framework](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/migrate-existing-goals-to-new-data-model.html?contentId=xlQ303tJ2_lpCRRN4zIP2w) - [Display the priorities and goals on the project form](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-project-form.html?contentId=WAZxHXDpjIGuOmkG85DODw) - [Map a goal to a material topic](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/associate-a-goal-to-mt.html?contentId=k2jhuJBUCZjtELt_koiqBg) - [Associate entities to goals](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/associate-entities-to-goals.html?contentId=Fi8v9Ca76102U_BwuE_zWA) - [Create an Operational Sustainability Management (formerly ESG Management) target](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-esg-target.html?contentId=JScZp4tbPoCB_ptxxHDZPw) - [Add a source for a target](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-a-source-for-a-target.html?contentId=X0ntm3XZA7Ewe1eWATxu7Q) - [Set up the emission factor library](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/set-up-the-emission-factor-library.html?contentId=GWyT01NXdEQdcvj54MKTyw) - [Create a new emission activity](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-emission-activity.html?contentId=8RHxDFSnmz5Yx14wWaN8JA) - [Import emission activities and map their locations](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/import-emission-activities-and-map-locations.html?contentId=d_Z7FrACu6qT1VZrVeubug) - [Create an emission factor](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-emission-factor.html?contentId=0jCEKwoeCo09wJLEcJ91Bw) - [Add locations to an emission factor](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-locations-to-an-emission-factor.html?contentId=KEpv2lHfxf36ZpMy8tK3ag) - [Recalculate emission factor](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/recalculate-emission-factor.html?contentId=2FTsLsALMjTYFsCOgZkrCQ) - [Create a new schedule](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-new-schedule.html?contentId=eRYJ5IYJAd0aWHBjbS1IAw) - [Create related list groupings](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-related-list-groupings.html?contentId=43NtpuWLlIjGrkgA~DK~Eg) - [Configure Sustainable IT](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-sustainable-it.html?contentId=cWoRr_gzhFn8Y2bE2vubeg) - [Activate the Sustainable IT plugin](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-the-sustainable-it-plugin.html?contentId=Eel57ZSifZr_VsB96S~BbA) - [Filter Sustainable IT metric definitions](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/filter-sustainable-it-metric-definitions.html?contentId=F5K67dIMhoE5GHJk9oAe2A) - [Methods to set up entities for Sustainable IT](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/methods-to-set-up-entities.html?contentId=UmS5nZNvCkvBgp1Ns57rfw) - [Create new entities for data centers](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-new-entity-for-data-centers.html?contentId=CJPvHfIFBFe~UVCsUkPH7g) - [Manually set up entities for Sustainable IT data centers](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/set-up-entities-for-sustainable-it.html?contentId=4x6lpJPvOfUdtRqi2rPQLw) - [Configure a map marker](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-map-markers.html?contentId=vcYxNfDf6YCF1OKIuCY0hA) - [Map data range configurations](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/map-data-range-configurations.html?contentId=NYYV_zTRpvBY0vgMIfZwJA) - [Activate or update a framework and install citations using the Unified content management](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-citations-frameworks-from-esg-content-accelerator.html?contentId=IZ8q1KIKD1AkWH_AVxoqpQ) - [Filter citations documents for Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/filter-citations-and-authority-documents-for-esg.html?contentId=ZcvbgDJ5YNf0PYcB7EWM9w) - [Configuring the Scope 3 dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configuring-the-scope-3-dashboard.html?contentId=fqsTxoULYceQIxW06Jsm~w) - [Create an emission category type](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-emission-category-type.html?contentId=SJQ5Nh1R28CZmlhcjq~kOQ) - [Configure the supplier emissions by model table](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-the-supplier-emissions-by-model-table.html?contentId=Tgjc8bSHPT5pPLGWGTMcrw) - [Create an inflation factor](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-inflation-factor.html?contentId=8JKnvXgCduaQYZuk37Z2mQ) - [Manage entities in Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/entities-in-esg.html?contentId=~6pLjbnL9KZxqAe89CmGoQ) - [Create an entity](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-entity.html?contentId=FWbt0k2FtGDl8WGlFyapcg) - [Update an entity](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-an-entity.html?contentId=ip_E8FRXSs4l36PKzX4T~Q) - [Create an entity type](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-entity-type.html?contentId=zAjfsO_c5RX9iFYSkn7QLQ) - [Update an entity type](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-entity-type.html?contentId=cg6qNSDWOuE3_8TkaSlGSQ) - [Create an entity class](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-entity-class.html?contentId=QHevGV6HuTswSCthAj0EHQ) - [Update an entity class](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-entity-class.html?contentId=2Mz~NdngXbR7MvFpwlrFpA) - [Monitoring assessment data using Operational Sustainability Management dashboards](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/monitor-data-using-esg-dashboards.html?contentId=5DbqqLbJceUN4WOnr6B2Rg) - [Create an Operational Sustainability Management dashboard using the In-line editor](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-esg-dashboard.html?contentId=skzX1gkmWo22iE2KQuyBvw) - [Edit Operational Sustainability Management dashboard details](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/edit-esg-dashboard-details.html?contentId=2yI4MwkvOplsMwR5wwA9nQ) - [Edit Operational Sustainability Management dashboards](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/edit-esg-dashboards.html?contentId=QTINR2InfTZLt7pYXkXRPQ) - [Edit Operational Sustainability Management dashboard elements](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/edit-esg-dashboard-elements.html?contentId=RLGmWMK2pxbVCQJ3gfMmlw) - [Share an Operational Sustainability Management dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/share-an-esg-dashboard.html?contentId=KpSZtpw~vN_7SqITfRTyxw) - [Delete an Operational Sustainability Management dashboard](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/delete-an-esg-dashboard.html?contentId=l_ukVMJa2o2iPt13A~0XMw) - [GRC: Metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metrics-overview.html?contentId=IDw7UTfjDzQFWYUE6bH0dA) - [Exploring GRC: Metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-metrics.html?contentId=oGPlBMVawFlP5f09sPHS6Q) - [Components of GRC: Metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/elements-of-metrics.html?contentId=hP4orEDDIstS8CTMeb1Tzg) - [Types of metric definitions](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/types-of-metric-definitions.html?contentId=_UCQfP7cTdnAy_zWYm6ong) - [Thresholds for metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/thresholds-for-metrics.html?contentId=0Q8TUqSD09gjgk0ykc~OuQ) - [Metrics landing page](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metrics-landing-page.html?contentId=mC2KaAAbNn8K0o5Jfx_TIw) - [Metric data table](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metric-data-table.html?contentId=ZUIGiKMusgmBzrPIt_svyQ) - [Metric integration](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metric-integration.html?contentId=R9YWZYCW_0ZnGt7uhyTOfQ) - [Managing different fiscal years](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/managing-different-fiscal-years.html?contentId=6w3gfaxyCJdHMZGv60WRfg) - [Campaigns](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/campaigns.html?contentId=RjJfyTZWSsJRwegsPWoogg) - [Configuring GRC: Metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configuring-grc-metrics.html?contentId=ykxk_pYkoFhdhMImFAOAbQ) - [Create a manual metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-manual-metric-definition.html?contentId=RaHc2YtX1myFuyebRounjA) - [Manual metric definition fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/manual-md-reuse.html?contentId=rDIgH0RlNBwUb7hLv9ptsg) - [Set up estimation for manual metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/set-up-estimation-for-manual-metric-definition.html?contentId=EsJOoUnyH9bmwDzm6d5U8Q) - [Create an assignment configuration](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-assign-config-mmd.html?contentId=XmNYvRmwRaR5DyPcfYGjhA) - [Create an automated metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-metric-definition.html?contentId=0lA3HRdxY_RL8uh2m9P_GQ) - [Automated metric definition fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/automated-metric-definition-fields.html?contentId=1YV1nRvqzdU~fR1lBoT3ZQ) - [Create a calculated metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-composite-metric-definition.html?contentId=C2OvTlfx5m8rGSFD4uxXmQ) - [Calculated metric definition form](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/calculated-metric-definition-reuse.html?contentId=pkUp_HO5iGulcQkGCrqtuA) - [Formula building in a calculated metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/formula-building-at-metric-definition-and-entity-level.html?contentId=4PLAu7AHLkAsE3G9VaqTcg) - [General guidelines for formula building](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/Formula-building-general-guidelines.html?contentId=VDY~2poI4kg0oHDKE1McpA) - [Configure the formula builder](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-formula-builder.html?contentId=4hAwTRexy~k4UL6c1OQDpA) - [Import a formula into a calculated metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/import-a-formula-into-a-cmd.html?contentId=iTyfs_eOzJMlsi_sTu5JUg) - [Create a formula](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-formula.html?contentId=JTLvdFUBsiTV9T1waWvThA) - [Configure a metric definition setting record](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-default-values-for-cmd-calculations.html?contentId=_6JOS6~d6Uxr62L4yuZ7Jw) - [Metric definition setting record fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metric-definition-setting-record-fields.html?contentId=q4W8croN1bBirQoH3Xtt8w) - [Edit a calculated metric definition formula](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/edit-a-calculated-metric-definition-formula.html?contentId=P1sWtddeE3H0YPiUXktC~Q) - [Update a metric definition](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-automated-metric-definition.html?contentId=UNlOzNC5N043BdnKTrpU_w) - [Create a metric](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-metric.html?contentId=bZ4rG6rsFSgLREhS0Q91kg) - [Create a threshold for a metric](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-threshold-for-a-metric.html?contentId=S005x5Qn6lBR_fVxLtKWZw) - [Copy a threshold](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/copy-thresholds.html?contentId=RexSmmYeGgq0eqTF8~m1TA) - [Customize threshold colors](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/customize-threshold-colors.html?contentId=nG2U5uSyW7TIhU3dcS_QYA) - [Create a metric unit](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-unit.html?contentId=IenowRiiou1u5ydUOPwsBg) - [Create a unit family](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-unit-family.html?contentId=GHIWlU5ariafjkV~RmmkaQ) - [Create fiscal calendars](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/enable-custom-fiscal-year.html?contentId=AC~guVxmrFPcGroAhtVKkw) - [Map target and source calendars](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/map-target-and-source-calendars.html?contentId=iPXNKW2rl_VeN0p5mUhhGA) - [Add entities for fiscal calendars](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-entities-for-a-fiscal-calendar.html?contentId=fkMiN8ntLEeCPaCOfGDF8Q) - [Importing historical metric data](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/importing-metric-data.html?contentId=Yd3hzgXZ7qzAzTFo655kLQ) - [Download a metric import template](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-metric-data-template.html?contentId=xenNP4FZjnRo5_g~LKwWRA) - [Import historical metric data and tasks](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/import-metric-data.html?contentId=gSv4pH4ndHoY2hL_8m2wng) - [Convert metric data to a different unit](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/convert-data-into-any-unit.html?contentId=tmV5sSfLFMRW4fpOqiTbTg) - [Enable campaigns](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/enable-campaigns.html?contentId=I~tEwacfHNzsuWURQNTK5A) - [Create a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-campaign.html?contentId=u_XHBmGrPx6ZJ7FNReUwiA) - [Add or remove entities and metrics from a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-or-remove-entities-and-metrics-from-a-campaign.html?contentId=trSdVC8lBd_OEwddNN4Yig) - [Configure data owner and approver assignments for a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-data-owner-and-approver-assignments-for-a-campaign.html?contentId=zwD~9mNT~B37yh2ruHiVsg) - [Schedule a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/schedule-a-campaign.html?contentId=40Nfd2MhQeETmsnw53YHWQ) - [Publish a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/publish-a-campaign.html?contentId=bpChRa7wB8ybzeYIpGC1LA) - [Using GRC: Metrics to provide data](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/using-grc-metrics.html?contentId=MJGrJWlNp_gC5FiZoam2Pw) - [Update a metric](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-a-metric.html?contentId=RCbYii7ur~Tr3UY1GUp~wQ) - [Update a manually created metric](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/update-manual-metric.html?contentId=UAtD_zlHjAmSOVAHuiGaOw) - [Provide data for a metric data task](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/provide-data-for-metric-data-task.html?contentId=Nsfo1AidI5AKLUxw_5y0lQ) - [Provide responses for multiple metrics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/provide-data-for-multiple-metrics.html?contentId=AQhyBVpIdhtvFoSdWvOLZg) - [Review a metric data task](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/review-mdt.html?contentId=Cn5wQngKL5sKxJV9Gu6pBg) - [Create ad hoc metric data tasks](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-adhoc-metric-data-task.html?contentId=f4HZ8_uS2Ek4G1PfA76NIg) - [Ad hoc metric data task limitations](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/ad-hoc-metric-data-task-limitations.html?contentId=kG1obI1Ht_V1c7X9IF1LNg) - [Override metric data](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/override-metric-data.html?contentId=eq~0dKtAz6qLM6LQqpCIGQ) - [Override metric data task response](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/override-mdt-response.html?contentId=WeIwXMa9_UMa05cQwOZksw) - [Create a grouping for metric definitions](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-classification-choice.html?contentId=o7ZX1NlfG1ZnWA1v~cD4tw) - [Create a unique metric definition name](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-unique-metric-definition-names.html?contentId=tS61VlRbHZVmgtb2~zr3xA) - [Metric and metric definition overview pages](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metric-definition-overview-page.html?contentId=5khCzgiMNPZSVpKBSn38mw) - [Reviewing calculation details with formula trees](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/reviewing-formula-tree.html?contentId=~eRORf5Ys_bJAJeWFk1CtQ) - [View the calculation breakdown in a formula tree](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/view-formula-tree.html?contentId=wUWMqul5yIWwT6oev_qy8g) - [Submit metric data tasks for a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/submit-metric-data-tasks-for-a-campaign.html?contentId=6WqByacXvtsUSSKR3iDOQA) - [Manage metric data tasks for a campaign](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/manage-metric-data-tasks-for-a-campaign.html?contentId=L_y8kReBsN9BZCe_kurlGQ) - [GRC: Metrics reference](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/grc-metrics-reference.html?contentId=59NUX47ICwdnwYx8TED68Q) - [Components installed with the GRC: Metrics application](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/tables-installed-with-metrics.html?contentId=mVf~FHHu0TW3PGU1RIr9xQ) - [Metric Threshold form fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/metric-threshold-form-fields.html?contentId=EEMoJQVN1Z~V2aFV9acK9A) - [Use](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/using-esg.html?contentId=8HqFGXTxmDupoIrb~_rlAQ) - [Disclosures in Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-disclosures.html?contentId=dOs~X0dedmL3Y8n04N9JVQ) - [Types of disclosure reports](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/types-of-disclosure-reports.html?contentId=2xwc0rU4qCz6GSBKM4d5DQ) - [Approval workflow of a disclosure](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/approval-workflow-of-a-disclosure.html?contentId=VhnJbDi34oBvYTcpSs0Mhg) - [Create a disclosure template](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-disclosure-template.html?contentId=_dcdTydmRtig~0uL8JxAGg) - [Create a narrative disclosure on remote storage](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-disclosure.html?contentId=Bb1TKS44SIVu33pXQTbb0A) - [Create a narrative disclosure on local system](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-disclosure-on-local.html?contentId=PNcFhtQoUH0TXEUmKLgT1g) - [Upload a disclosure document](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/upload-a-disclosure-document.html?contentId=AoHuKPHS5BQnvFIFjEiYJA) - [Add disclosure documents](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-disclosure-related-docs.html?contentId=zrtLLlBtivuoUGJl07YnrQ) - [Add metrics to a disclosure](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-related-metric-to-a-disclosure.html?contentId=R9vBJ7eoboECL~A4xd5wnw) - [Create authority document](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-authority-document-using-esg-workspace.html?contentId=QkbwCVxzWhn6JOGxKn_aCg) - [Create citation](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-citation-using-esg-workspace.html?contentId=ho1aRpZyOoaSwnwDId4G0Q) - [Claims for reporting](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/claims-for-reporting.html?contentId=Ts92sil9g2HSOPW3tImFIA) - [Create or edit a claim](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-or-edit-a-claim.html?contentId=C1EHPYB80vx1CPnsd7638A) - [Claims for reporting fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/claims-for-reporting-fields.html?contentId=iMVIKvGKUlDxy1IIAlJJuA) - [Reporting frameworks](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-reporting-framework.html?contentId=3UKKFkWTQNO~KmoFK20fcA) - [Set up analysis contexts and analyses](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/set-up-scenarios.html?contentId=w_pvr22s4Vyn2a~0FTePXg) - [Create an analysis context](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-analysis-context.html?contentId=GNrAIUapx0Ad9xGY1ClYxQ) - [Create an analysis](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-scenario-analysis.html?contentId=qUw1U3WcLcySpaEJdhmPcg) - [Adjust parameters](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-forecast-intervention.html?contentId=9WnJKKeVPWHNDpJcfGhvLA) - [Create a forecast comparison graph](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-forecast-comparison.html?contentId=yYveCW6WsaBkSyAsYQEOKw) - [ServiceNow Otto](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/now-assist-for-esg.html?contentId=ClcrY2cfATpfGm9dlxuMxQ) - [Explore](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/exploring-now-assist-for-esg.html?contentId=HEAjCEjq4SmlkZXuxzbyBg) - [Document intelligence for utility invoices](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/ai-driven-document-intelligence-for-utility-invoices.html?contentId=gx8eXfHMAZJHnakibVJyUQ) - [Carbon calculations using AI agents](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/carbon-calulations-agentic-workflow.html?contentId=EKN7MHJ220rOS0EQYySUBA) - [Supporting information](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/supporting-information-for-now-assist-for-esg.html?contentId=nK_BnB~rfhav5e~jsDf9bw) - [Configure](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-now-assist-for-esg.html?contentId=W9e8Ar5kP2KbU3qL4Tz26g) - [Activate document intelligence for utility invoices skill](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-the-document-intelligence-for-utility-invoices-skill.html?contentId=ZYx656HnL5aceeq1kUKP7A) - [Setup metric definition and entity-mapping records](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/setup-metric-definition-and-entity-mapping-records.html?contentId=vz861OyjA3Ewte9PmZ2nBw) - [Activate carbon calculations agentic workflow](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-carbon-calculations-agentic-workflow.html?contentId=JLHJiMEQ2fLhSnYSjSHWjA) - [Activate calculation creation AI agent](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-calculation-creation-ai-agent.html?contentId=hhDWklO~iKwM~WVkhWTRtQ) - [Activate calculation operand AI agent CMD](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-calculation-operand-ai-agent-cmd.html?contentId=g7LfHJOB9FL44HEnXXdioQ) - [Attaching calculation guidance document](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/attaching-calculation-guidance-document.html?contentId=Lwe3l1q9AGcp~FXkWT_XSw) - [Use agentic workflows in ESG](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/use-agentic-ai-in-now-assist-for-esg-management.html?contentId=Ap43VuSBm9PT3MEKqQ1THA) - [Generate Scope 3 carbon calculations](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/generate-carbon-calculcations-for-metrics.html?contentId=bELyX2hq4mqVck4oI~xKjQ) - [Use generative AI skills](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/using-now-assist-for-esg-skills.html?contentId=Hb3Wmy~j2dC4LuPo5uKhrg) - [Extract data from utility invoices](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/extract-data-from-utility-invoices.html?contentId=~4Xl7tS5xXs40hFeqtVqaA) - [Integrating Operational Sustainability Management (formerly ESG) with other applications](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrate-esg.html?contentId=O78ap4btpI3ii35yRsn5lg) - [Integrating Microsoft 365 with ServiceNow reporting](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrating-o365-with-servicenow.html?contentId=EdAlImjMTTiP7MT_4yoMxw) - [Workflow of Microsoft 365 for ServiceNow Reporting](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/workflow-ms-365.html?contentId=_v_wSkUzGrcQKy6ixRDuog) - [Install the ServiceNow Document designer add-in](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-o365-addin.html?contentId=9xHLZ_xAj~BAYeH9GCDrtA) - [Set up Microsoft 365 reporting configuration](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-o365-reporting-configs.html?contentId=II0PhPViWIQNhlGKR3tViQ) - [Configure a business domain role](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-business-domain-roles.html?contentId=igaSMgPAw~9UiRPreLxNIA) - [Add additional reporting configuration filters for a Microsoft 365 configuration record](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-additional-reporting-filters.html?contentId=u6Gs0dzByLTm4Imqrh1dew) - [Add related fields to a Microsoft 365 configuration record](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-related-fields-0365.html?contentId=Lu3WH0gF4Z4w9cRbh8~fNQ) - [Add the ServiceNow Document designer add-in into Microsoft Word](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/add-the-sn-esg-addin-into-ms-word.html?contentId=Uu6tD~uOkB_XB4Ma9gBQyQ) - [Import data in to a Microsoft Word disclosure report](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/import-data-into-ms-word.html?contentId=EhN1Fp54fVSCeAJ3mnzgVw) - [Create a claim from Microsoft Word](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-claim-from-microsoft-word.html?contentId=R__4gR25BSj83NSlKIJpZQ) - [Integrating Operational Sustainability Management (formerly ESG) with Advanced risk assessment](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-risk-management.html?contentId=1JVukT2Kr_xCK92XvappWg) - [Workflow of Operational Sustainability Risk Management](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/workflow-of-esg-risk-management.html?contentId=BfYIpwWB6AMAXdey8st3DQ) - [Configure a risk assessment methodology](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-risk-assessment-methodology.html?contentId=c9PC8XE2moAiiQ1dUUcb9w) - [Create a risk assessment scope and initiate an assessment](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-risk-asmt-scope-and-initiate-asmt.html?contentId=aFNrFjIqyHgEQHxjuaHdPw) - [Initiate risk assessments on material topics](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/initiate-a-risk-assessment-on-a-mt.html?contentId=ZJw86vPaAkUFsItuWiT6tg) - [Respond to a risk assessment](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/respond-to-a-risk-asmt.html?contentId=ugZWyjtu7tLzZkTI3zLRJA) - [Integrating Operational Sustainability Management (formerly ESG) with Watershed](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrate-esg-with-watershed.html?contentId=RqgBa_oE3UOTy5yxi568Gg) - [Modify the Operational Sustainability Integration with Watershed](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-metric-integrations.html?contentId=DG~5BPzudYkotP0TYdW8xw) - [Create data mapping](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-data-mapping.html?contentId=pYYCbTALJ6EeGbrRia86jQ) - [Create a record identifier in an entity](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-entity-mapping.html?contentId=VLco_rkcZmeoqOQD2rmUkg) - [Load data from Watershed into Operational Sustainability Management](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/load-data-from-watershed.html?contentId=Aicp~FBC_s1r~ac7a81LCw) - [View and verify the import sets](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/view-and-verify-the-import-sets.html?contentId=dFf2VpDbfmG4srrEOzjWpA) - [Create a transform map](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-transform-map.html?contentId=cVAyGPpgzMJuQcPVuWe8rg) - [Integrating Operational Sustainability Management (formerly ESG) with Urjanet](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrating-esg-management-with-urjanet.html?contentId=NheGaUN_1eUOjAOHIYXltg) - [Install Operational Sustainability Integration with Urjanet](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-urjanet.html?contentId=JZJADtKcdIfSjBn7EcEU5g) - [Create an Urjanet connection](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-an-urjanet-connection.html?contentId=cVCiHcWf2sjtLH~3gSw2~Q) - [Create an entity mapping for Urjanet](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-entities-for-urjanet.html?contentId=PUSQLO4OCRtzGPywIvaYkg) - [Create a metric definition mapping](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-metric-definition-mapping.html?contentId=04O6Ez1UtrxcqAndybAr2w) - [Generate Webhook URL](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/configure-webhook.html?contentId=VJL5SB3SfybLTDPB6oKcOA) - [Import meter details from Urjanet](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/import-data-from-urjanet.html?contentId=QDFozZc8yl31bMROkxKmRw) - [Load historical Urjanet data](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/load-historical-urjanet-data.html?contentId=C0kz2HYw6oLFF7fBIR99yg) - [Integrating Operational Sustainability Management (formerly ESG) with Workday](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrate-esg-with-workday.html?contentId=uC5VSMmoEXm9dKdYpnCigA) - [Workflow of Operational Sustainability Integration with Workday](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/workflow-of-esg-workday-integration.html?contentId=xjkuLsl_kluTjjT8Xn24Cw) - [Install Operational Sustainability Integration with Workday](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-workday-esg.html?contentId=wy_KSL3sujro1MBncgOQqQ) - [Create a Workday connection](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-workday-connection.html?contentId=rKsDTtkFX7tdvkt5aR81_g) - [Activate the Workday reports](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-the-workday-reports.html?contentId=sL22_9hmkPNekz1MLUaeQg) - [Generate webhook registry username and password](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/generate-webhook-registry-username-pwd.html?contentId=DviBjJ_sA8vHZbY4KDU3Vw) - [Activate the metric definitions to track data](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-the-metric-definitions.html?contentId=euSWFJxov5d6Ahnp_IZYyQ) - [Run the entity onboarding job for Workday reports](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-scheduled-jobs-for-workday-reports.html?contentId=6QBt_cr2ChndOjrVJMln2g) - [Run the Workday data import job](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-workday-data-import-job.html?contentId=oW4PX8AIC6TbY07XdiWVEA) - [Run the Workday on demand job](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-workday-on-demand-job.html?contentId=8rd9ApEhwrJJWxU3EKllZQ) - [Integrating Operational Sustainability Management (formerly ESG) with SAP Concur](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrate-esg-with-concur.html?contentId=KlL6Hv6vOwMUXv~zH0KZXA) - [Install the Operational Sustainability Integration with Concur](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/install-the-esg-integration-with-concur.html?contentId=OIuwfDrJzXAUVEFwJtoNCQ) - [Activate the SAP Concur metric definitions](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-the-concur-md.html?contentId=sE4SZReQUIKhJ4atj9H~7g) - [Create a connection for SAP concur event subscription service](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-concur-connection.html?contentId=gWHHgQGJB7CdZD_rfNoLwg) - [Create a SAP Concur webhook registry](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-concur-webhook-registry.html?contentId=wh86F2GKvZpklSqGEjI0Dg) - [Create a webhook subscription](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-webhook-subscription.html?contentId=EVl90ltdllqJGhdXnA125Q) - [Run the entity onboarding job for SAP Concur](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-entity-onboarding-job-for-concur.html?contentId=jUr5eTI5oSXanxs1jeF5QA) - [Run SAP Concur trip data import scheduled job](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-sap-concur-trip-data-import-scheduled-job.html?contentId=MaisXsv0dJHZhYkrhfmoKg) - [Run SAP Concur data import scheduled job](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/run-sap-concur-data-import-scheduled-job.html?contentId=XmXyPqZO5e2b8c21iA1idw) - [Integrating Operational Sustainability Management with Socialsuite](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/integrate-operational-sustainability-with-SocialSuite.html?contentId=W~st~hQzd~71sJrrhgKmbA) - [Activate Operational Sustainability Integration with Socialsuite](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/activate-operational-sustainability-integration-with-socialsuite.html?contentId=ZlH8kmOpB5IkoaBGDYEDbQ) - [Set Material topic selection system property](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/set-material-topic-selection-system-property.html?contentId=GZXa~tkFqKGWg_gUlxFE2Q) - [Create a Socialsuite connection](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/create-a-socialsuite-connection.html?contentId=Ypht8VNm9EZru9s4GC8mVA) - [Sync material topics from Socialsuite](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/sync-material-topics-from-socialsuite.html?contentId=UVpzvRReNi88GTn78Q6iUg) - [Overview pages in the Operational Sustainability Workspace (formerly ESG Workspace)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-analytics-reporting.html?contentId=JppKboj22c5THugedOegzQ) - [Goals overview in the Operational Sustainability Workspace (formerly ESG Workspace)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/goals-overview-page.html?contentId=D48C5QYuZIv~XyZ7ebSxog) - [Disclosure overview in the Operational Sustainability Workspace (formerly ESG Workspace)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/disclosure-overview-esg-workspace.html?contentId=aRz4cVDLXShZ3EVn5FCeCw) - [Operational Sustainability Management (formerly ESG) reference](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/reference-data-esg.html?contentId=96rd4EP_g49XR3xXqnslSA) - [Components installed with Operational Sustainability Management (formerly ESG Management)](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/components-installed-with-esg.html?contentId=tEKT00jT1B6Cxkoblq8Zhg) - [Roles installed with the Goal Framework](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/tables-installed-with-goals.html?contentId=6T2Cug~fM9cefpEUW5SjJQ) - [Domain separation and Operational Sustainability Management](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/esg-domain-separation.html?contentId=ZIiQw_9GIdA~fxpt4r20lA) - [Socialsuite material topic fields](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/socialsuite-material-topic-fields.html?contentId=i_1MI2bL6OsPr4DGh6UhJA) - [Socialsuite import log](https://servicenow-prod.fluidtopics.net/r/environmental-social-governance/socialsuite-import-log.html?contentId=h2p16nVcvr~LLCCU4B558g)