Managing Sustainable IT
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Summary of Managing Sustainable IT
The Sustainable IT application in ServiceNow helps organizations manage and monitor the environmental impact of their hardware assets by tracking emissions, energy consumption, and proper disposal at end of life. Designed for ESG program managers and hardware asset managers, this tool provides insights into the sustainability performance of devices such as laptops, servers, desktops, printers, and scanners. It supports informed decision-making on asset retirement, repurposing, and sustainable purchasing choices.
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Key Features
- Dashboard Insights: Displays electricity consumption, emissions data, and sustainability metrics to help assess operational impact and identify greenest assets or data centers.
- Plugin Requirements: Requires installation and activation of the Sustainable IT (snesgsustain) and Hardware Asset Management (snhamp) plugins.
- Emission and Energy Metrics: Includes 27 default metric definitions for collecting data on emissions, energy consumption, and e-waste, such as energy from solar power and biomass. Metrics are activated and configured per entity to ensure accurate data gathering.
- Digital End-User Experience (DEX) Metrics: Collects energy emissions data from laptops and desktops using 10 default metric definitions grouped under “Dex-Real Time Emissions.” Requires activation and proper assignment of entities to capture data accurately.
- Emission Factor Configuration: Emissions calculations use the “CO2 equivalent from Purchased Electricity eGRID” factor sourced via Content Accelerator. It is critical to match emission factor locations with asset locations to avoid zero-value calculations.
- Data Collection Frequency: Metrics are collected monthly and displayed only after the completion of each metric period. Proper configuration of metric period dates is essential for accurate reporting, especially for DEX data which reports the previous day’s consumption.
Practical Benefits for ServiceNow Customers
- Enables comprehensive sustainability tracking of IT hardware assets to support ESG goals.
- Helps optimize asset lifecycle decisions by identifying assets with lower emissions and energy usage.
- Supports sustainable procurement by highlighting devices with reduced energy consumption.
- Facilitates monitoring of data center emissions to identify and promote green data centers.
- Provides a centralized dashboard for visibility into energy and emissions data, enabling proactive environmental management.
The Sustainable IT application enables you to effectively manage and monitor the emissions generated by your hardware assets. Additionally, it enables you to keep track of the energy consumption of your assets and their proper disposal after they reach the end of their lifespan.
As an ESG program manager, the Sustainable IT application empowers you to track the sustainability performance of your hardware assets such as laptops, servers, desktops, printers and scanners, and so on. With this tool, you can easily monitor and assess the operational sustainability impact of your hardware assets. The application provides valuable insights through a dashboard, enabling you to make informed decisions on whether to retire or repurpose these assets. The dashboard also displays important data such as electricity consumption and emissions. To use the Sustainable IT application, you must install and activate the Sustainable IT (sn_esg_sustain) plugin and the Hardware Asset Management (sn_hamp) plugin.
With the Sustainable IT application, hardware asset managers can make informed decisions regarding asset purchases, focusing on reduced energy consumption. By providing insights into devices with the lowest emissions, the application enables managers to prioritize sustainability friendly choices.
Using this application, you can monitor your data center's emission performance and identify your most sustainable or greenest data centers.
To collect data of the hardware asset emissions, consumption, e-waste, and energy star assets, by default, 27 metric definitions such as Energy from solar power, Energy from biomass, and so on are provided. You must activate those metric definitions for which you want to collect data and configure your entities appropriately so that the correct data is collected and displayed. The data is collected on a monthly basis and is only displayed for the completed metric data.
- Activate all metric definitions grouped under “Dex-Real Time Emissions” and ensure all required details are filled in.
- Assign appropriate entities (locations/models) to each metric definition.
- For emissions-related metrics configure the emission factor “CO2 equivalent from Purchased Electricity eGRID” from the eGRID source via Content Accelerator.Note:Confirm that the emission factor’s location matches the asset location records. If no emission factor is found for a location, the calculated value will be zero usage-of-emission-factors-in-a-calculated-metric-definition.html#usage-of-emission-factors-in-a-calculated-metric-definition__ul_nhx_5t3_fdc.
- Set the metric period date to the previous month.Note:DEX agents report the previous day's energy consumption data (example, September 15 data is sent on September 16). If the metric period is not set properly, data may be labeled with incorrect dates (example, May's data appearing under June dates).