Install Operational Sustainability Integration with Workday

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • You can install the Operational Sustainability Integration with Workday application (sn_esg_workday) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.

    Before you begin

    Activate the ServiceNow IntegrationHub Enterprise Pack Installer (com.glide.hub.integrations.enterprise) plugin.

    Role required: admin

    About this task

    The following items are installed with Operational Sustainability Integration with Workday:
    • Plugins
    • Store applications
      • Operational Sustainability Management
      • GRC: Profiles Dependencies
      • GRC: Policy and Compliance Management
      • GRC: Metrics
      • Goal Framework
    • Roles
    • Scheduled jobs
    • Tables

    For more information, see Components installed with Operational Sustainability Management (formerly ESG Management).

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Operational Sustainability Integration with Workday application (sn_esg_workday) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you are displayed.

    3. Select a version from the list and select Install.

      In the Review Installation Details dialog box, any dependencies installed with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Optional: If demo data is available and you want to install it, select the Load demo data check box.
      Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
    6. Select Install.