Create a security incident from an Event Management alert

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • When Event Management is activated, you can manually create security incidents from the Alert form.

    Vorbereitungen

    The Event Management plugin requires a separate subscription and must be activated by ServiceNow personnel. This plugin includes demo data and activates related plugins if they are not already active. The Service Analytics is activated automatically when Event Management is activated.

    Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

    Prozedur

    1. Navigate to All > Event Management > All Alerts.
    2. Click the alert Number.
    3. Click Create Security incident.
    4. Click Update.