Retire or archive a product offering version in Order Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Move a published product offering version to a Retired or Archived state when it is no longer in use or being sold to your customers. When you retire a product offering version, you can't use it in a product catalog.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    You can maintain only one active version of the product offering. After a product offering is retired or archived, you can't do the following actions:
    • Update the product offering version.
    • Use it in a product catalog.

    Prozedur

    1. Open CSM Configurable Workspace.
    2. Navigate to List > Offerings > Product Offerings.
      A list of product offering records is displayed.
    3. Select a record you want to modify.
    4. To view the previous versions that are related to this product offering, select More > Versions (n) , where n represents the number of base and previous product offering versions.

      For detailed information about the field descriptions Product Offering Versions form.

    5. From the Versions (n) tab, you can select one or more product offering versions to retire or archive.
      • To retire a previous product offering version, select the check box next to the Number column, and then click Retire.
      • To archive a previous product offering version, select the check box next to the Number column, and then click Archive.