Install the invoice management apps for Business Portal

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • You can install the invoice case management applications if you have the admin role.

    Vorbereitungen

    • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    Hinweis:
    Demo data is unavailable with these applications.

    Prozedur

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the applications using the filter criteria and search bar.
      The applications for invoice and invoice case management are:
      • Invoice Self-Service (sn_invoice_ss)
      • Invoice Case Self-Service (sn_invoice_case_ss)
      • Invoice Case Playbook (sn_invoice_case_pb)

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you are displayed.

    3. Select a version from the list and select Install.

      In the Review Installation Details dialog box, any dependencies installed with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Select Install.