You can use Workspace to manage medical device AEM cases.

When an AEM request for reviewing the current maintenance plan for a medical device model is submitted from a service portal, a medical device AEM case is created for a clinical engineer to work on. As a clinical engineer with the sn_hcls_cmms.clinical_engineer role, you can review the AEM request, remove any current maintenance plan, and change the schedule of the maintenance plan to complete the AEM request.

Table 1. Medical device AEM cases managing tasks

Task	Description
Access the Workspace.	Use the home page in Workspace to quickly scan and access medical device AEM cases.
View a medical device AEM case in Workspace.	View a medical device AEM case in Workspace to complete review of an AEM request associated with a medical device model.
Understand the life cycle of a medical device AEM case.	Understand the various states of a medical device AEM case.
Work on a medical device in-service case.	Use the playbook available with the Healthcare CMMS application to manage medical device AEM cases.