Combined Regulatory Change Management release notes for upgrades from Vancouver to Yokohama

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Regulatory Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Yokohama.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Regulatory Change Management to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

New features

Between your current release family and Yokohama, new features were introduced for Regulatory Change Management.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Create the regulatory event alerts manually Create the regulatory event alerts manually in the Workspace so that they can be routed to the correct subject matter experts for further analysis. Import the regulatory event alerts in bulk Populate the Workspace with your own regulatory event alerts. You can then import the alerts in bulk in the Regulatory Change Management application. Use the Excel-based import template that is formatted, organized, and populated with data values for importing the alerts.
Xanadu	Assign rule-based regulatory alerts Define the routing rules to automatically distribute regulatory alerts to internal stakeholders. You can apply conditions to filter incoming regulatory feeds by Title, Description, Key dates, and many other fields. You can also auto-assign filtered regulatory alerts to domain experts for further review. Add an AI-recommended citation to a regulatory alert Add AI-powered recommendations from the most relevant citations through incoming regulatory changes, authority documents, child citations, and related control objects. You can drill down into the recommendations to explore the details within the context of the alert.
Yokohama	Generating a summary of a regulatory alert Transform your detailed regulatory information into concise, business-focused summaries that emphasize the most critical changes and impending deadlines. You can significantly cut down the time that is required to interpret complex updates, ensuring that no vital details are overlooked. By streamlining compliance processes, your organization becomes more efficient and minimizes the risks. Regulatory mapping with AI Leverage artificial intelligence to help your organizations identify, track, and manage regulatory requirements that are specific to their industry. AI automates the mapping of incoming regulatory changes to internal business operations, such as citations and control objectives, making it easier to ensure compliance. By analyzing the incoming regulatory changes and vast amounts of internal regulatory data, AI highlights the relevant policies for association and mapping, which helps your organization to streamline the compliance process and reduce manual effort. Recommendation contexts and templates Enable your administrators to use a framework engine to create decision templates for primary records. This framework simplifies the enterprise decision-making processes and includes the configurable user interface elements that provide contextual insights and improve the display of these elements. By integrating this framework, your organization can help to ensure that every recommendation is both relevant and informed. Impact radius extension Identify the impacted areas of your business operations, such as the citations, control objectives, policies, risks, controls, and authority documents, that you can add to a regulatory alert. You can then conduct a review for implementation acceptance that triggers a change management program by assigning ownership and accountability through a Change Task. Additionally, an existing dashboard was improved so that you can get a clear overview of the impacted business operations. Regulatory assessment for a regulatory alert View the new Regulatory assessments related list for a regulatory alert. This list displays the uniquely generated regulatory assessments that are powered by the Smart Assessment Engine application so that you can analyze and track the completion status for compliance users. Your users with the sn_grc.business_user role can work on these assessments.

Changes

Between your current release family and Yokohama, some changes were made to existing Regulatory Change Management features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Enhanced Task Management Enhanced the Task management feature to help the coordinator to change the ownership of change tasks and action tasks. Next Experience Chat Collaboration and Discuss Enhanced the Next Experience Chat and Collaboration and Discuss feature. Action Tasks Added action tasks that are segregated from the Regulatory Change Management or the Compliance Case Management application for differentiation and reporting in the My Tasks portal.
Yokohama	Overview page of regulatory alerts The Overview page for regulatory alerts includes a drop-down menu that enables you to track the progress of a regulatory assessment. Additionally, you can view the counts of completed, open, and overdue regulatory assessments. Home page updates for Regulatory Change Management On the Regulatory Change Management home page, within the Tracking section, a new drop-down menu has the Regulatory Assessments or Risk Assessments options. With these options, regulatory change managers can see the number of open and overdue assessments to help them efficiently monitor the status of their assessments. Regulatory assessments in the Tasks pane The Tasks pane in the Compliance Workspace now displays all the Regulatory assessments. Yokohama Patch 11 Some Now Assist skills are now turned on by default The new default behavior works as follows: New customers: When you install a Now Assist product, designated skills are turned on automatically. Existing customers who are upgrading (starting with Yokohama Patch 11): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive. Changes to Now Assist usage measurement

Removed

Between your current release family and Yokohama, some Regulatory Change Management features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	GRC: Regulatory Change Management no longer supports dashboard in the classic UI.
Xanadu	No updates for this release.
Yokohama	Related documents related list will be hidden for both the workspace and classic view for a regulatory alert. The entity class configuration has been removed and is no longer necessary for conducting an assessment. You can select the entities now when you send the risk assessment. Starting with the Yokohama release, all open assessments for a regulatory alert, whether they’re risk assessments or regulatory assessments, aren’t marked as canceled and remain open even after an alert is marked as applicable.

Deprecations

Between your current release family and Yokohama, some Regulatory Change Management features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Activation information

Review information on how to activate Regulatory Change Management.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Install Regulatory Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Xanadu	Install Regulatory Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Yokohama	Install Regulatory Change Management and Now Assist for IRM by requesting them from ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Regulatory Change Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Regulatory Change Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Accessibility information

Review details on accessibility information for Regulatory Change Management, such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Localization information

If there are specific localization considerations for Regulatory Change Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.
Yokohama	No updates for this release.

Highlight information

If there are specific highlight considerations for Regulatory Change Management we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	Create regulatory alerts manually in the Workspace. Use the Excel-based import template to import the alerts in bulk into the Regulatory Change Management application. See Regulatory Change Management for more information.
Xanadu	Add AI-powered citations to the regulatory authority documents. Use the updated Next Experience Chat Collaboration and Discuss feature to interact with the virtual agents. Change the ownership of change tasks and action tasks easily with the enhanced Task Management feature. Assign regulatory alerts to domain experts for reviews that are based on the configured rules. Collaborate with virtual agents by using Next Experience Chat Collaboration and Discuss. See Regulatory Change Management for more information.
Yokohama	Summarize a regulatory alert by using the Now Assist summarization skill. Use Regulatory mapping with AI to help organizations identify, track, and manage regulatory requirements that are specific to their industry. Set up a recommendation context. Analyze the potential impacts of a new regulation to assess whether it's likely to achieve the required business or regulatory compliance objectives. Yokohama Patch 11 Some Now Assist skills are now turned on by default. Review changes to Now Assist usage measurements. See Regulatory Change Management for more information.