--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yv bundleId : - delta3yv --- Combined Healthcare Operations Core release notes for upgrades from Vancouver to Yokohama ========================================================================================= Combined Healthcare Operations Core release notes for upgrades from Vancouver to Yokohama {#ariaid-title1} ========================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Healthcare Operations Core from Vancouver to Yokohama. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Healthcare Operations Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Healthcare Operations Core to Yokohama -------------------------------------------------------------------------- Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-healthcareoperationscore-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] New features ------------ Between your current release family and Yokohama, new features were introduced for Healthcare Operations Core. {#dfrn3-healthcareoperationscore-summary__entry__12} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | [Care Team Portal](https://www.servicenow.com/docs/access?context=hcls-cto-care-team-portal&family=yokohama&ft:locale=en-US) : Create requests for supporting service departments and maintain visibility into all requests created by you or your team. This experience can be used on a standalone portal or embedded in EMR systems. [Healthcare Operations Case overview](https://www.servicenow.com/docs/access?context=hcls-cto-hco-case&family=yokohama&ft:locale=en-US) : Create and customize cases for supporting service departments that can be used within the Care Team Portal. [Healthcare organization admin experience](https://www.servicenow.com/docs/access?context=hcls-cto-create-healthcare-organization&family=yokohama&ft:locale=en-US) : Create healthcare organizations and hierarchies, add or edit members, and automatically create associated Service Model Foundation records (internal business locations). | [ ] Changes ------- Between your current release family and Yokohama, some changes were made to existing Healthcare Operations Core features. {#dfrn3-healthcareoperationscore-summary__entry__22} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Removed ------- Between your current release family and Yokohama, some Healthcare Operations Core features or functionality were removed. {#dfrn3-healthcareoperationscore-summary__entry__32} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Yokohama, some Healthcare Operations Core features or functionality were deprecated. {#dfrn3-healthcareoperationscore-summary__entry__42} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Healthcare Operations Core. {#dfrn3-healthcareoperationscore-summary__entry__52} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | Install Healthcare Operations Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Healthcare Operations Core we have noted them here. {#dfrn3-healthcareoperationscore-summary__entry__62} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Healthcare Operations Core we have noted them here. {#dfrn3-healthcareoperationscore-summary__entry__72} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Healthcare Operations Core, such as specific requirements or compliance levels. {#dfrn3-healthcareoperationscore-summary__entry__82} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Healthcare Operations Core we have noted them here. {#dfrn3-healthcareoperationscore-summary__entry__92} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Healthcare Operations Core we have noted them here. {#dfrn3-healthcareoperationscore-summary__entry__102} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | | Yokohama | * Gain visibility into operational cases that are related to your care team and create support requests using the Care Team Portal. * Expand operational cases to supporting services departments by leveraging the Healthcare Operations case type. * Utilize the streamlined admin experience for creating healthcare organizations and hierarchies. See [Healthcare Operations Core](https://www.servicenow.com/docs/access?context=hcls-cto-app&family=yokohama&ft:locale=en-US) for more information. | [ ]