Search for assigned cases and tasks using AI Search in Retail Mobile

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Use the Search function in Retail Mobile to find cases or tasks based on relevant keywords or descriptions.

    Antes de Iniciar

    Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

    Nota:
    This requires AI search to be enabled within the Retail Mobile instance. For more information on AI Search, see AI Search.

    Procedimento

    1. In Retail Mobile, navigate to the Search bar.
    2. Enter a keyword or description related to a case or task.
    3. Select matching store cases and tasks as needed.