Track an In-store operations case created from a store plan

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Monitor the progress of an In-store operations case from the CSM/FSM Configurable Workspace.

    Antes de Iniciar

    Role required: sn_rtl_instore_ops.manager

    Procedimento

    1. In CSM/FSM Configurable Workspace, navigate to Retail cases.
    2. Select All.
    3. Select an In-store operations case to monitor.
    4. Review the case details.
      You can edit and save case details, or select Close case to close the case as needed.