Work on an In-store operations task in Retail Mobile

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Complete individual work items tied to a store case using Retail Mobile.

    Antes de Iniciar

    Role required: sn_rtl_instore_ops.manager or sn_rtl_instore_ops.associate

    Por Que e Quando Desempenhar Esta Tarefa

    Nota:
    The tasks can also be accessed from their parent case.

    Procedimento

    1. In Retail Mobile, select My Work.
    2. In Tasks, select the store task you want to work on.
    3. From the Actions dropdown, select the following as needed:
      • Assign task - Assign the task to someone else.
      • Assign to me - Assign the task to yourself.
      • Edit task - Edit the task details.
    4. In the Activity tab, add comments as needed.
    5. Select Close task to mark the task as complete.