Network monitoring page

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • View the various aspects of the Network monitoring section of a user or device. This section includes network server information, connection details, performance metrics, and application network hops. Use this information to assess the user's network performance.

    Table 1. Connection details
    Field Description
    WiFi details WiFi connection details, including network name, signal strength, WiFi protocol, transmit rate, and BSSID (Basic Service Set Identifier).
    Wired connection details Wired connection information, including network name, status, speed, and driver version.
    Table 2. Performance metrics
    Field Description
    Network stability Currently applicable to Windows OS only, information about the network stability expressed graphically by the following metrics:
    • Latency
    • Packet loss
    • Jitter
    Network path Route that consists of several hops between a user’s device and a destination. The data packets travel through various networking devices such as routers, switches, and gateways.
    You can enable this field to test and validate the feature.
    Note:
    For information on how to enable Network path, see the Enabling network path for windows devices [KB1705499] article in the Now Support Knowledge Base.
    Table 3. Application hops
    Field Description
    Hop Specific stop that data packets take when they travel from one network node or router to another on their way to a destination.
    Domain Name Name that identifies the network domain on the internet.
    Address The IP address assigned to the specific router.
    RTT1 Duration in milliseconds (ms) that it takes for the first packet to get to a hop and back.
    RTT2 Duration in milliseconds (ms) that it takes for the second packet to get to a hop and back.
    RTT3 Duration in milliseconds (ms) that it takes for the third packet to get to a hop and back.

    To return to the main network page, see Network monitoring.