Release form

  • Release version: Xanadu
  • Updated July 21, 2025
  • 2 minutes to read
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    Summary of Release Form

    The release form in Digital Product Release allows product managers or release admins to create a release for a specific product or service version. This tool streamlines the release process, ensuring that all necessary details are captured effectively for successful product deployment.

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    Key Features

    • Release Name: A unique identifier for the release.
    • Release Validates a New Product Version: Option to validate a version, affecting available versions and templates based on validation status.
    • Product or Service: Specify the product or service associated with the release.
    • Version: Select the version of the product, filtered by the validation option selected.
    • Release Template: Choose a template that dictates the release process, filtered by the validation option.
    • Release Readiness Target: Optional field to indicate when the release should be ready; applicable mainly for stage-oriented releases.
    • Out of Band: Option to create a release that is not tied to any existing readiness target, contingent on system property settings.
    • Release Date: Specify the date for out-of-band releases.
    • Release Calendar: Assign the release to a specific date on the release calendar, creating a target if none exists.

    Key Outcomes

    By utilizing the release form, ServiceNow customers can efficiently manage product releases, ensuring clear documentation and adherence to processes. This leads to improved coordination, reduced errors, and timely deployment of updates or new versions of services and products.

    Product managers or release admins can create a release for a product or service version in Digital Product Release.

    For more information, see Create a release for a product or service.

    Table 1. Create release form
    Field Description
    Release name Unique release name to identify the release.
    Release validates a new product version Option to determine whether the release can validate the version.
    • If selected, the version and template selections are impacted as below:
      • Existing versions that are not validated by other releases are listed in the Version field for selection.
      • Only templates with the Validates version set to true are shown in the Release template list.
    • If cleared, the version and template selections are impacted as below:
      • All existing versions, whether validated or not, are listed in the Version field for selection. You can also add a new version as needed.
      • Templates created with the Validates version set to false are shown in the Release template list.
    Product or service Product or service for which the release is created.
    Version Version of the product or service that is included in the release.
    The list of available versions is filtered based on the Release validates a new product version field.
    • If selected, the list displays only versions that have not been used in a previous release.
    • If clear, the list displays all versions, including those with active releases.
    • If you enter a new version, it will be created and associated with the release.
    Release template Template that defines the release process. The template applies the predefined phases, tasks, policies, and approvals to this release.
    The list of available templates is filtered based on the Release validates a new product version field.
    • If selected, the list displays only templates with the validates version option set to true.
    • If clear, the list displays only templates with the validates version option set to false.
    For more information, see Create a release template.

    Based on the template you select, the release follows either a timeline-oriented or stage-oriented release process. For more information, see Release for a product or service.
    Release readiness target Release readiness target to indicate when the product or service should be ready for the release.
    Note:
    This field is optional for the stage-oriented releases.

    For more information, see Create a release readiness target.

    This field appears only when Out of band is clear.

    Note:
    Release readiness target and Release target are used interchangeably. Both terms refer to the same concept - release readiness target date.
    Out of band Option to make this release as an out-of-band release, which means it isn’t associated with any existing release readiness target. Instead, a new release readiness target is created for the selected date.
    The option to create out-of-band releases depends on the following system properties configuration:
    • out_of_band_release_allowed is set to true.
    • You have one of the roles listed in out_of_band_release_roles.
    For more information, see Digital Product Release properties.
    Release date Date of release for an out-of-band release.

    This field appears only when Out of band is selected.
    Release calendar Release calendar on which the release is targeted. If a release target exists on the selected date in the release calendar, the release is added to it. If not, a release target is created and the release is added to it.

    For more information, see Create a release calendar.

    This field appears only when Out of band is selected.