Digital End-user Experience Self-service

  • Release version: Xanadu
  • Updated April 10, 2025
  • 1 minute to read
  • Digital End-user Experience Self-service (DEX Self-service) enables you to check the real-time performance of your devices through the Device health check.

    This functionality is available via a widget in Desktop Assistant and Employee Center, as well as through the Now Assist-enabled Virtual Agent. Using DEX Self-service, you can check device issues, resolve them based on suggested resolutions, and initiate device actions to maintain optimal device performance.

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