Clear Dispatcher Workspace resource filters

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • If you enable single-select only on the group or territory drop-down list in Dispatcher Workspace, you must clear the Dispatcher Workspace resource filters to help prevent issues with loading Dispatcher Workspace.

    Before you begin

    Role required: admin.

    About this task

    For more information on enabling single-select only on group/territory drop-down on the Dispatcher Workspace, see Configure settings for Dispatcher Workspace.

    Procedure

    1. Navigate to All > User administration > User preferences.
    2. Search for dispatcher_workspace_resource_filters.
    3. Select the check box next to dispatcher_workspace_resource_filters.
    4. Select the Actions on selected rows drop-down list.
    5. Select Delete.