Skill inputs for Now Assist for Field Service Management (FSM)

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Use the inputs for each skill to configure how a skill is used.

    Overview

    Depending on the selected skill, you can configure inputs. These settings determine how a skill is used. An input identifies the data that is used for a skill, such as the table and fields used to generate a work order task summary.

    Work order task summarization skill

    The work order task summarization skill includes the inputs that identify the table and fields that are used when a closure note summary is generated.

    In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.

    The following table lists the inputs for the work order task summarization skill.

    Table 1. Inputs for the work order task summarization skill
    Input Description
    Input table Work Order Task [wm_task]
    Input fields
    • Description
    • Short description
    • Work notes
    • Additional comments