Create business rules to automatically create appointment record for the catalog item variable

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create a before insert business rule on the service table to automatically adds a variable for service catalog in the appointment booking table. This ensures that the variable record is visible on the appointment calendar for users when booking an appointment.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Definition > Business Rules.
    2. Click New.
    3. In the Name field, enter your business rule name.
    4. Select your service table from the Table list.
    5. Select Advanced.
    6. On the When to run tab, in the When condition select before and select the insert check box.
      This action specifies that the business rules should run before the insert.
    7. On the Advanced tab, add your condition in the Condition field.
      For example, add current.variables.sn_appointment in the Condition field.
    8. Enter the script in the Script field that you want to run when the defined condition is true.
      For example, add the below script to creates appointment record.
      (sn_apptmnt_booking.AppointmentBooking_Factory().getWrapperType(sn_apptmnt_booking.AppointmentBookingConstants.APPOINTMENT_BOOKING_IMPL);
    var sn_appointmentJSON = JSON.parse(sn_appointment);
    // creating an appointment <br>
    var appointmentId = helper.submitAppointmentFromPortal(sn_appointment, current, sn_appointmentJSON.config.opened_for, sn_appointmentJSON.config.location, current.short_description);
)
    9. Click Submit.
      For more information on other fields of this form, see .