View an order timeline

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • View Gantt chart timelines that display the status of a domain order and order tasks, show dependencies between order tasks, and identify tasks that are in jeopardy.

    Vorbereitungen

    Role required: order_approver, order_viewer, sn_ind_tmt_orm.order-fulfillment_agent, sn_ind_tmt_orm.order_fulfillment_manager, sn_ind_tmt_orm.service_order_agent, or sn_ind_tmt_orm.service_order_manager

    Prozedur

    1. Navigate to  Workspaces > CSM/FSM Configurable Workspace. .
    2. Select the List icon .
    3. Navigate to Customer Orders > All.
    4. Select the order that you want to view.
    5. In the Order breakdowns section of the order, select View order timeline.
      The Timeline tab opens and displays the order tasks for the order line items and columns for the order task state and jeopardy status, if Jeopardy Management is enabled. Tasks in jeopardy are flagged with the jeopardy icon. For each task, a timeline shows the start and end dates of the task and any dependencies.
    6. To change the information or elements displayed in the timeline view, use these options.
      OptionDescription
      Add or change columns
      1. Select the gear icon gear icon.
      2. In the Columns tab of the Personalize pane, select the items to display or deselect the items that are no longer displayed.
      3. Select Apply.
      Change the timeline elements displayed
      1. Select the gear icon gear icon.
      2. In the Timeline tab of the Personalize pane, select the items to display or suppress, such as bar labels, child lines, domain orders, critical path, or dependency lines.
      3. Select Apply.
      Adjust the time scale used In the time scale drop-down, select the time view, such as day, week month, or year.

      The time scale for the Gantt charts changes immediately.