Review a fallout record

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Review a fallout record to make sure that the detailed information is correct and complete.

    Vorbereitungen

    Role required: sn_fallout_mgmt.fallout_manager, sn_fallout_mgmt.fallout_agent

    Warum und wann dieser Vorgang ausgeführt wird

    You select fallout records to review in CSM Configurable Workspace. You can also review and track all fallout records for a specific order by using the Fallouts (n) icon where n is the number of fallouts. This icon appears when you view the related fallout record.

    Prozedur

    1. Navigate to  Workspaces > CSM/FSM Configurable Workspace .
    2. Select the List icon .
    3. Navigate to Fallouts > All.
      To view only those fallout records that are assigned to you, select My Fallouts.
    4. Select the fallout record you want to view.
      For information about field descriptions, see the Fallout workspace fields section in Fallout form fields.
    5. To view the associated order line item, select Open Context Record.

    Nächste Maßnahme

    Update a fallout record