Run a threat lookup by using the Zscaler global threat library

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Run a threat lookup on an observable by using the Zscaler Internet Access product’s global threat library. Zscaler supports lookups against observables type IPs, URLs, and domains.

    Vorbereitungen

    Role required: sn_si.admin

    Warum und wann dieser Vorgang ausgeführt wird

    You can perform threat intelligence lookups on one or more observables to determine whether they are associated with known security threats. When an observable is associated with a security incident for the first time, all the active threat lookup implementations in the ServiceNow AI Platform perform an auto-threat lookup. You can view the results against the Threat Look Up Results related list.

    By default, the configuration with the least order is picked to perform the threat lookup against Zscaler Internet Access product's global threat library. You can also perform the threat lookup manually.

    Prozedur

    1. Navigate to All > Security Incident > Incidents > Show All Incidents.
    2. Select the security incident that you want to run the threat lookup on.
    3. Click Show All Related Lists and the Associated Observables tab.
    4. Select the observable and then from the Actions menu, click Run Threat Lookup.
      In this example, you see how to select a security incident and an observable, how to run a threat lookup, and how to view the results in the Work notes.Threat lookup that is triggered on an observable.

    Ergebnisse

    After you initiate the threat lookup, you can view the Work notes to see the status of your submission.