Create a profile for Symantec DLP integration

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Create an incident profile in your  ServiceNow AI Platform instance. Determine the  Symantec DLP incidents that are suitable for creating DLP incidents.

    Vorbereitungen

    Role required: sn_dlir.admin

    Warum und wann dieser Vorgang ausgeführt wird

    Configure the ServiceNow AI Platform® to fetch the DLP incidents from the Symantec endpoint. Store these incidents into your ServiceNow® instance as DLP incidents.

    Prozedur

    1. Navigate to Symantec DLP integration > Incident Profile.
    2. Click New.
    3. On the form, fill the fields in the Name section.
      Tabelle : 1. Create a profile
      Field Description
      Name Name of the profile. This field helps you to identify the profile.
      Hinweis:
      The name must be unique for each profile.
      Source Symantec DLP instance that you configured to ingest incidents. If you have multiple instances configured, select the appropriate instance for the incident types that you are planning to ingest for the profile.
      Active Option to indicate if the profile is active. This field can only be enabled after you click the Finish in the Scheduling section.

      When the profile is active, it implies that the  ServiceNow AI Platform is actively polling Symantec DLP incidents. The corresponding DLP incidents are created in  DLP  when the filtering conditions are matched based on the Scheduling parameters that you have provided.
      Symantec Enforce Server Timezone Select the time zone for symantec enforce server in the profile so that incidents are not missed due to the time zone issues.
      Consider Daylight Saving Time Select this check box if the enforce server follows the daylight saving time.
      Order Order of the profile execution. The profile with the lowest order considered as the highest priority.

      By default, the value is 100.
      Description Unique description for this profile.
      DLP incident profile

    Nächste Maßnahme

    To move to the Filtering section,  click Continue.