View all active users

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • View all active users to get an accurate and up-to-date understanding of who is currently active. Get valuable insights into user behavior, device details, and engagement levels and make informed decisions about the application or user engagement strategies.

    Before you begin

    Ensure that the DEX plugin [sn_dex] is installed.

    Role required: sn_dex.user or ITIL

    Procedure

    Navigate to Workspaces > Service Operations Workspace and from the left pane, select the Users icon (The Users icon.).
    The Users page serves as a comprehensive hub for accessing user-related data, including alerts specific to individual users, devices associated with them, and corresponding location information. To view details of a user, select the name of the user.