Terminate process on your device

  • Release version: Washingtondc
  • Updated March 22, 2024
  • 1 minute to read

    • Terminate processe on your device to boost performance and free up valuable resources for smoother operation.

    Before you begin

    Role required: sn_dex.engineer or sn_dex.admin

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace and from the left pane, select the Devices icon (The Devices icon.).
      Figure 1. Device details page
      Snapshot of device details at a glance.
    2. Select Running processes.
      Figure 2. Details of running processes
      Insight into running processes on the device.
    3. On the right pane, select the Action library icon (Actions library icon.).
    4. In the End process card, select Start.
      Figure 3. Actions library pane
      When you select the Action Library icon, the Action Library pane opens, allowing you to initiate the process termination.
    5. Select the End process card that now shows the process state as New.
    6. Under Get user approval card, select the User approved action check box and select Submit.
      Figure 4. Get user approval
      Once time approval for remedial action using the User approved action check box.

      You have to provide the parameters of the running process you wish to terminate.

    7. In the Process ID field, enter the corresponding process ID obtained from the PID column.
      Figure 5. Process termination interface
      User Input window with a field for Process ID entry, facilitating process termination.
    8. Select Submit.

      The process is terminated.

    What to do next

    Select the Playbook icon (Playbook icon) to access the current action of the device and also to review the device's action execution history.

    Figure 6. Remedial action history
    Snapshot of past remedial actions taken, providing historical context.