Using the Business Portal in Manufacturing Commercial Operations
Customers can use the Business Portal to browse product catalogs and create product orders in Sales Customer Relationship Management for Manufacturing Commercial Operations.
The Business Portal is a self-service web portal in Manufacturing Commercial Operations based on the Service Portal application.
The Business Portal supports your business-to-business (B2B) customers, allowing them to configure products and place orders independently via a self-service portal​. The portals provides ready to use features that require minimal
setup. These include:
- Header and footer with links for different customer activities.
- Home page provides a summary of essential items to the logged-in user.
- Hierarchical menu to systematically navigate to different portal pages.
- Unified browse experience for knowledge and catalog through taxonomy topics.
- List pages to browse, search, and filter through records of cases, products, orders, and others.
- Record view pages to view key information, related actions, related lists, and quick links of a record.
Note:
The Business Portal Store app is automatically installed when you install the Customer Service Portal store app. For details, see Activate the Consumer and Customer Service Portals.