Rationalization of business applications
Summarize
Summary of Rationalization of Business Applications
The application rationalization feature allows Enterprise Architects to assess business applications, deciding whether to invest, sustain, migrate, or retire them. Access this feature by selecting the application rationalization icon, which leads to the Application Rationalization page. You can analyze applications based on scores, create demand, set planned dispositions, and add life-cycle details.
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Key Features
- Visualization Options: View applications in a bubble chart or list view, excluding those marked as Retired or in the End of Life stage. Update the snapmws.businessapplicationdefaultfilter to view these applications.
- Insights: Access insights on the Enterprise Architecture Workspace home page, which include cards for potential retirement, migration, investment, and disposition mismatches based on indicator scores.
- Indicator Scores: Scores are displayed by default according to the latest fiscal period, which can be customized. The fiscal period settings are saved for future visits.
- Interactive Charts: Utilize bubble charts to visualize application positions and make informed decisions about their future.
- Filter Application: Apply filters to tailor the views in both bubble chart and list formats, with preferences saved for future sessions.
Key Outcomes
By utilizing application rationalization, ServiceNow customers can effectively manage their portfolio of business applications, ensuring that resources are allocated wisely and that applications align with business needs. This process not only enhances decision-making but also contributes to operational efficiency and strategic planning.
As an Enterprise Architect, you can use application rationalization to evaluate your business applications.
Application rationalization overview
Rationalize all business applications in a category and decide whether to invest, sustain, migrate, or retire an application.
Select the application rationalization icon (
) to navigate to the Application Rationalization page.
- Analyze business applications based on multiple scores.
- Create a demand for a business application.
- Set the planned disposition of a business application.
- Add life-cycle details to an existing business application.
You can view all the business applications in a bubble chart view or in a list view. However, business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization bubble chart or list view pages. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.
You can also generate insights into business applications using Now Assist. For information, see Generate insights into business applications.
Application rationalization insights on the Enterprise Architecture Workspace home page
The application rationalization feature of Application Portfolio Management also provides insights for your business applications. To see the insight cards, navigate to and select the Insights section. The insights cards display information based on scores derived from application rationalization. The following insight cards are available:
- Candidate business applications for retirement-business applications that might fit for retirement based on their indicator scores.
- Candidate business applications for migration-business applications that might fit for migration based on their indicator scores.
- Candidate business applications for investment-business applications that might fit for investment based on their indicator scores.
- Candidate business applications with mismatch planned disposition-business application with mismatch between their planned disposition and their indicator scores.
On selecting a particular card, the Application Rationalization page appears to display the relevant business application data, based on your selection.
Indicator scores based on fiscal period
All the indicator scores are displayed according to the latest fiscal period, by default. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.
The latest fiscal period is derived from the apm_app_indicator_score list. The fiscal period type (month, quarter, or year) is derived from the system property com.glide.fiscal_calendar.fiscal_unit.