Using Now Assist for Field Service Management (FSM) Release version: Xanadu Updated August 1, 2024 1 minute to readYou can use Now Assist for Field Service Management (FSM) to generate work order task summaries. Generate a work order task summaryGenerate a summary directly from the work order task record.Generate work order task closure summaries in the Mobile Agent applicationGenerate work order task closure summaries in the Mobile Agent app to create detailed notes and close tasks faster.Generate a knowledge article from the CSM/FSM Configurable Workspace and classic environment with Now AssistAs an agent, generate knowledge articles for closed work order tasks within the CSM/FSM Configurable Workspace and classic environment with Now Assist.Summarize a Sidebar discussionGenerate a summary of the Sidebar discussions between agents, dispatchers, and subject matter experts by using the Sidebar summarization skill in the Now Assist for Field Service Management (FSM) application.
Using Now Assist for Field Service Management (FSM) Release version: Xanadu Updated August 1, 2024 1 minute to readYou can use Now Assist for Field Service Management (FSM) to generate work order task summaries. Generate a work order task summaryGenerate a summary directly from the work order task record.Generate work order task closure summaries in the Mobile Agent applicationGenerate work order task closure summaries in the Mobile Agent app to create detailed notes and close tasks faster.Generate a knowledge article from the CSM/FSM Configurable Workspace and classic environment with Now AssistAs an agent, generate knowledge articles for closed work order tasks within the CSM/FSM Configurable Workspace and classic environment with Now Assist.Summarize a Sidebar discussionGenerate a summary of the Sidebar discussions between agents, dispatchers, and subject matter experts by using the Sidebar summarization skill in the Now Assist for Field Service Management (FSM) application.