Personalize Timeline Visualizations
Summarize
Summary of Personalize Timeline Visualizations
This feature allows ServiceNow customers to customize timeline visualizations by configuring lane and panel conditions, colors, and labels to tailor the display of data according to specific needs. Personalization settings enable filtering, sorting, and color coding of timeline elements to enhance clarity and relevance.
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Personalization Settings
- Lane Conditions: Create filters and sorting rules to control which lanes appear in 3D timeline views. For example, excluding a lane such as "IT" removes it from both the visualization and lane options.
- Panel Conditions: Filter and sort panels within the visualization. For instance, displaying only projects in specified states like Pending or Work in Progress.
- Panel Color Key: Select a field (e.g., State, Priority, Risk) to determine how panels are color-coded, providing visual differentiation of values.
- Labels and Colors: Assign up to four labels (specific field values) and corresponding colors for detailed color coding. Unlabeled values use a default color.
- Performance Note: Setting “Max items per lane” over 1000 may cause delays in Internet Explorer.
Settings Pane Elements
- Key: Displays the color coding legend for timeline values.
- Configure: Opens the personalization form for filtering, sorting, and color adjustments that affect only the user's view.
- View: Switches visualization between 2D and 3D modes.
- View <table> List: Opens a complete record list in a new browser tab.
- Portfolio: Allows toggling lane visibility by clicking lane names; in 2D view, a “Show all records” button overrides lane filters.
Additional Information
Activation of timeline visualizations does not automatically enable the predefined CIO Roadmap; the PPM plugin is required to use the CIO Roadmap feature.
You can configure settings for timeline visualizations like lane and panel conditions, colors, and labels.
Personalization
Open the Settings pane and click Configure. Complete the form as appropriate (see table).
| Field | Description |
|---|---|
| Lane conditions | Condition builder used to create filters and apply sorting to values that are used as lanes in 3D view visualizations. For example, if you set [Name] [is not] [IT] as a lane condition for the CIO Roadmap, then IT no longer appears as a lane in the roadmap, nor does it appear as a lane option in the Settings pane. Removing the filter restores the IT lane to the visualization and to lane options in the Settings pane. To order the results, specify sorting based on relevant field names. For example, to order the portfolio names so that they appear in reverse alphabetical order on the CIO Roadmap, set the sort fields to [Name] [z to a]. |
| Panel conditions | Condition builder used to create filters and apply sorting to values that are used as panels in the visualization. For example, if you set [State] [is one of] [Pending, Open, Work in Progress] as the panel condition for the CIO Roadmap, only projects that are in one of those states appear on the roadmap. |
| Panel color key | Field from the Panel table that contains values used for color coding the information displayed. The field selected here determines the values that are available in the Label fields on the form. The CIO Roadmap uses State, which is a field in the Project table. Panels on the CIO Roadmap are color coded according to the project state, which can be Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Skipped. Examples of other fields that are suitable for this selection include Priority, Risk, and Approval. |
Label 1 Label 2 Label 3 Label 4 |
Values to be color coded. The values available are determined by the Panel color key field. For example, the CIO Roadmap is based on the Project table and has the Panel color key' set to the State field, which contains the values Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped. You can set specific colors for up to four values from the selected field. Other values are shown in the Default color. |
| Default color | Color applied to values that are not selected for labels. For example, the CIO Roadmap color codes and creates labels for the values Pending, Open, Work in Progress, and Closed Complete. The additional values, Closed Incomplete and Closed Skipped, use the default color. |
Color 1 Color 2 Color 3 Color 4 |
Colors that correspond to each of the Label field values. For example, if Label 1 is the Pending state, and Color 1 is red, then panels for projects in the pending state are red. |
- Activating timeline visualizations doesn't activate predefined CIO roadmap. You require PPM (com.snc.financial_planning_pmo) plugin to use CIO roadmap.
- If the Max items per lane field is set to more than 1000, you may observe a delay when displaying the timeline data using Internet Explorer (IE) as the browser.
The Settings pane
Element names in the Settings pane vary based on the table and fields used to create the visualization.
The Settings pane contains the following elements:
| Element | Description |
|---|---|
| Key | Identifies the type of information that is color coded on the timeline, such as state or priority. It also lists the color assigned to each possible value, such as pending state and open state. |
| Configure | Allows you to personalize a visualization by creating filters on lane information and panel information, specifying sort order for results, and reassigning panel colors. These changes affect your view of the visualization only. |
| View | Allows you to switch between 2D and 3D view. |
| View <table> List | Opens a separate browser tab showing the complete record list for the associated table. |
| Portfolio | Allows you to click lane names to add or remove them from the visualization. While the visualization is in 2D view, the Settings pane displays a Show all <records> button that allows you to override lane filters applied to the initial setup. |