Workflow Studio Landing page
Summarize
Summary of Workflow Studio Landing Page
The Workflow Studio landing page in ServiceNow provides a centralized interface to access, create, and manage workflow components such as actions, flows, and subflows, along with their execution details. This page is designed to streamline workflow development and monitoring by organizing key elements and tools into distinct sections and widgets.
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Key Features
- Available Work by Component Type: Lists workflows by category—Flows, Subflows, Actions, Executions, and Connections. Each category shows relevant details like name, internal name, application scope, publication status, active state, and update history. Users can filter and personalize these lists using standard list controls.
- All Work Filter: Allows toggling between viewing only components and executions created by the user ("Created By Me") or all accessible Workflow Studio components ("All Work"), subject to user permissions.
- Create New: Provides links to create new flows, subflows, or actions based on user roles and permissions, ensuring users can only create components they are authorized to.
- Pick Up Where You Left Off: Displays recently created or edited Workflow Studio components for quick access and continuation of work.
- Execution Reports: Includes two reports—“Today's flow executions” showing execution details created today, and “Today's most executed flows” listing the most frequently run flows or subflows in the last 24 hours.
- Recent Activity: Shows an activity stream indicating recent creations and updates of Workflow Studio components, including the user responsible and the elapsed time since the activity.
- Resources: Contains links to product documentation, support videos, community discussions, Integration Hub spokes, and developer courses to support learning and troubleshooting.
- Help Panel: Accessible via the question mark icon, this panel offers topics and guided tours to assist users in building flows and actions effectively.
Practical Benefits for ServiceNow Customers
The Workflow Studio landing page simplifies managing workflow development by consolidating all relevant components and execution data in one place. It enhances productivity through easy access to recent work, creation tools, and execution reports. The customizable lists and filters help users focus on relevant workflows, while the integrated resources and help panel facilitate learning and troubleshooting. Users with appropriate permissions can efficiently create, edit, and monitor workflows, ensuring smoother automation and integration processes within their ServiceNow environment.
Access or create actions, flows, subflows, or their execution details.
The Workflow Studio landing page includes several sections and widgets to guide your work.
Available work by component type
This section displays a list of records for each component type of work.
- Flows
- Lists the available flows that you can work on. Selecting a flow opens the flow in a new tab. By default, this list displays the flow name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
- Subflows
- Lists the available subflows that you can work on. Selecting a subflow opens the subflow in a new tab. By default, this list displays the subflow name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
- Actions
- Lists the available actions that you can work on. Selecting an action opens the action in a new tab. By default, this list displays the action name, internal name, application scope name, publication status, active state, and update information. You can use the standard list controls to filter or personalize this list.
- Executions
- Lists the execution details of the actions, flows, and subflows run. By default, this list displays the created date, name of the action, flow, or subflow run, run state, runtime duration, created by, and sys_id information. You can use the standard list controls to filter or personalize this list.
- Connections
- Lists the available connection records that you can view or edit for Integration Hub spokes.
- All Work filter
- Lists filter options for available work. Choose between Created By Me or All Work. The Created By Me option only displays Workflow Studio components or execution details that you created. The All Work option shows all Workflow Studio components or execution details that you have permission to view or edit.
Create New
This section includes links to create a flow, subflow, or action. The available choices depend on your user role, developer permissions, and feature access settings. You can only create components that you have permission to create. See User access to Workflow Studio flows for information about giving or limiting access to Workflow Studio components.
Pick up where you left off
This section lists the Workflow Studio components that you last created or edited. Select a component to continue working on it.
Execution reports
- Today's flow executions
- This report lists the execution details created today.
- Today's most executed flows
- This report lists the most run flow or subflow during the last 24 hours.
Recent Activity
This section shows an activity stream of Workflow Studio component creations and updates. The activity stream shows the user, the Workflow Studio component worked on, and how long ago the activity happened.
Resources
This section includes links to product documentation, support videos, community discussion, Integration Hub spokes, and developer courses.
Help Panel
This section is available when you select the question mark icon (
) to open the Workflow Studio help panel. You can browse topics and guided tours that can help you get started building flows and actions. For more information, see Use the Workflow Studio help panel.