Inputs

You configure this activity by setting various inputs through the activity properties panel. Key inputs include:

• Label and Description: Define the title and informational text for the activity and playbook card.
• Run Condition: Set conditional logic determining when the activity or stage runs, based on prior activity data.
• Start Rule: Specify when the stage or activity begins, either immediately at playbook or stage start or after other stages/activities complete.
• Start with delay: Optionally delay the start of the activity or stage.
• Assigned To: Assign a specific user responsible for completing the created task.
• Short Description: Provide a summary description of the task to be completed.
• Wait for user input: Control whether the playbook pauses until a user manually completes or skips the activity (editable by playbook.admin role users only).

Advanced inputs allow further refinement, such as setting the assignment group, specifying the exact task table for creation, defining field values for the new task, listing fields to show after creation, and choosing whether to pause the playbook until the created task is completed.

Outputs

• Table Name: Provides the name of the table where the new task record is created.
• Record: Supplies a reference to the created task record, enabling subsequent activities to access and use this data.

Practical Use

This activity streamlines task creation within playbooks, enabling automated task assignment, tracking, and control over the playbook flow based on task completion or user interaction. It supports clarity in task ownership and conditional execution, helping ServiceNow customers automate and manage their workflows efficiently.