Low-code versus pro-code development

  • Release version: Xanadu
  • Updated August 1, 2024
  • 3 minutes to read
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    Summary of Low-code versus pro-code development

    This content explains the differences between low-code, no-code, and pro-code development approaches on the ServiceNow AI Platform, helping customers choose the right tools based on their technical skills and app complexity needs. It highlights various ServiceNow builders and development environments tailored for different user profiles, from non-developers to professional developers.

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    Low-code and No-code Development

    Low-code development enables users with limited coding experience to create powerful apps using graphical interfaces and configuration, relying on visual modeling and pre-built templates. It accelerates app deployment, reduces dependency on developers, and facilitates collaboration through centralized management on the ServiceNow AI Platform.

    Key low-code/no-code tools include:

    • Creator Studio: Focuses on building simple request-fulfillment apps without writing code, ideal for business users.
    • App Engine Studio: Supports a broader range of applications with low-code features for users who want some flexibility without deep programming skills.
    • UI Builder, Guided Application Creator, Table Builder, Workflow Studio: Additional tools to support low-code/no-code app creation and automation.

    No-code platforms require no development experience and are designed for citizen developers, though they may introduce risks like shadow IT if not managed properly.

    Pro-code Development

    Pro-code development is suited for professional developers needing full control to create complex, custom applications beyond low-code limitations. It demands programming knowledge and enables building apps tailored precisely to unique business requirements, including custom branding and integration.

    Key pro-code tools on ServiceNow include:

    • ServiceNow Studio: A modern, unified development environment combining low-code and pro-code tools for streamlined app building and metadata management.
    • ServiceNow IDE and SDK: Support source code development with industry-standard tools such as Visual Studio Code, enabling use of JavaScript modules, custom scripts, REST APIs, and third-party libraries.
    • ServiceNow Fluent: A domain-specific language for defining application metadata programmatically.

    Choosing the Right Approach

    • Use Creator Studio or App Engine Studio for quick, low-code/no-code app creation when coding expertise is limited.
    • Use ServiceNow Studio for a centralized environment that supports both low-code and pro-code development, ideal for developers seeking efficiency and control.
    • Use ServiceNow IDE and SDK with pro-code tools when building complex, custom solutions requiring advanced programming and integration capabilities.

    Understanding these options enables ServiceNow customers to select the optimal development path to rapidly deliver apps that meet their business needs.

    Learn the difference between low-code and pro-code solutions on the ServiceNow AI Platform.

    Which builder should I use to create an app?

    Figure 1. Types of builders
    Different builders available for different skill levels

    Want to build an app easily, without code?

    Creator Studio specializes in helping you craft request-fulfillment applications without writing code. For example, an application to request office supplies by filling out a form, and someone approves or denies your request. For more information, see Exploring Creator Studio.

    Need a more general app but still want low-code options?

    App Engine Studio lets you build a broader range of apps than Creator Studio without being a programming pro. For more information, see Exploring App Engine Studio.

    Are you a developer who wants more control in a centralized user interface?

    Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances productivity. For more information, see Exploring ServiceNow Studio.

    Are you a developer who wants to use industry-standard development tools and processes?

    The ServiceNow IDE and ServiceNow SDK support developing applications in source code with ServiceNow Fluent, creating JavaScript modules, and using third-party libraries. ServiceNow Fluent is a domain-specific programming language for creating application metadata in code.

    The ServiceNow IDE is an implementation of Visual Studio Code for the Web on the ServiceNow AI Platform. The ServiceNow SDK uses Visual Studio Code Desktop locally. For more information, see Building applications in source code.

    What is low-code development

    Low-code development is a new approach to app creation that allows users with limited coding experience to create powerful apps. Low-code development platforms rely on graphical interfaces and configuration instead of manual coding. These new low-code development platforms enable more people to create and deploy apps quickly and efficiently.

    Benefits of low-code development

    Low-code app development streamlines the development process to build more apps faster. Low-code solutions require fewer developers, and allow non-developers to build apps. Pre-built templates provide developers a head start building apps. System administrators can manage app development from a single location and collaborate with other developers. Decrease the time that it takes to deploy apps using predefined workflows in the ServiceNow AI Platform.

    ServiceNow no-code and low-code development tools

    No-code development tool example

    Creator Studio makes creating basic request-fufillment apps easier by dividing their creation into simple steps. You can create forms for users to request catalog items and use form submissions to initiate automated playbooks. Find out more in Creator Studio.

    Figure 2. Create app an app in Creator Studio
    Select the Create app button

    What is platform development

    If you're comfortable with the ServiceNow AI Platform and some development tools, use the new ServiceNow Studio to access all of the builders and development tools in one place.

    Platform development tool example

    Figure 3. Create an app in ServiceNow Studio
    Create an app using either the Navigator icon or the Create button

    What is pro-code development

    Pro-code development is used by developers to create complex apps that can't be built with a low-code tool. Traditionally, pro-code development is used to create apps from scratch using custom code to solve a business need. Developers need to have knowledge of coding and how to use programming languages to build apps.

    Benefits of pro-code development

    The advantage of pro-code development is being able to create custom apps without the limitation of a tool. You can build custom apps unique to your business needs without limits. Developers can create apps with a custom look and feel to match your company's branding.

    ServiceNow pro-code development tools

    Low-code versus no-code

    The terms low-code and no-code tend to get used interchangeably, but they aren't exactly the same thing. While both low-code and no-code solutions provide tools for simplified app development, the differences are worth considering.

    Low-code
    Low-code platforms are designed for professional developers and non-technical business users. They require very little training or experience and use visual-based modeling to streamline the development process. They also allow people with coding experience to dive deeper, coding by hand when needed.
    No-code
    No-code platforms require no development experience, and are designed specifically for citizen developers and business users. No-code solutions open app development up to essentially everyone, but can lead to shadow IT—unsanctioned app development within an organization.