ERP Customization Mining (ERP-CM)

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of ERP Customization Mining (ERP-CM)

    ERP Customization Mining (ERP-CM) is a ServiceNow product designed to help Solution Integration consultants identify customized code within legacy ERP (Enterprise Resource Planning) systems. It ranks application candidates suitable for replatforming onto the ServiceNow AI Platform. ERP-CM, together with ERP Data Hub, forms part of the App Engine for ERP suite, enabling organizations to modernize and orchestrate legacy ERP code, especially where existing systems like SAP fall short in processes and integrations.

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    Replatforming involves scanning legacy ERP code to find candidates for migration as new applications on the ServiceNow AI Platform. Leveraging ERP data in this way improves application performance, security, and reduces maintenance effort. It also frees database administrators and developers from creating database views or endpoints in legacy systems, allowing them to focus on higher-value tasks like migration and innovation without needing deep legacy system knowledge.

    Key Features

    • Identification and ranking of customized code candidates for replatforming from legacy ERP systems.
    • Integration with ERP Data Hub to enable rapid application development on the ServiceNow AI Platform using legacy ERP data.
    • Support for modernization efforts by complementing legacy ERP processes and integrations.
    • Reduction of maintenance overhead and enhancement of security by moving legacy customizations to ServiceNow applications.
    • Resources and learning materials available for training and conceptual understanding of ERP-CM.

    How to Get Started

    To use ERP-CM, customers must first download the product from the ServiceNow Store and install it on their instance. Clearing the local cache may be necessary for the application to appear after installation. ServiceNow provides extensive documentation, training, and release notes to assist with setup, configuration, and effective use of ERP-CM.

    What Customers Can Expect

    By implementing ERP-CM, customers can accelerate their ERP modernization journey, efficiently identify legacy customizations ready for migration, and build new applications on the ServiceNow AI Platform with improved performance and security. This solution simplifies the transition from complex legacy ERP customizations to innovative, maintainable applications, ultimately reducing operational costs and enhancing agility.

    The ServiceNow® ERP Customization Mining (ERP-CM) product enables Solution Integration consultants to find application candidates with customized code in their ERP (Enterprise Resource Planning) system. ERP-CM ranks the candidate suitability for replatforming onto the ServiceNow AI Platform.

    ERP Data Hub and ERP Customization Mining (ERP-CM) are App Engine for ERP products of ServiceNow. They help organizations modernize and orchestrate legacy code, complimenting processes and integrations that are underserved with the existing system of record, such as SAP. Together, ERP Data Hub and ERP-CM make it faster and easier for you to build applications on the ServiceNow AI Platform using data from a legacy ERP system.

    Replatforming is the process of scanning legacy ERP system code to find potential candidates to move onto your ServiceNow AI Platform instance as new apps. You can use data from the ERP system as a source for apps built on the ServiceNow AI Platform, improving performance, enhancing security, and reducing maintenance.

    The replatforming of legacy code enables innovation on top of the system of record without knowledge of the legacy system. Database administrators and developers are then relieved of time-consuming efforts to create database views or endpoints in the system of record, freeing them to work on other projects, such as migration.

    Note:
    For information about new and updated features in the Xanadu release, see ERP Customization Mining release notes.
    Figure 1. ERP Customization Mining and App Engine for ERP
    ERP Customization Mining diagnoses your ERP system to identify customizations and recommend next steps in replatforming the apps to the ServiceNow AI Platform.

    Learning resources for ERP Customization Mining

    Learn more about ERP Customization Mining ServiceNow resources
    ERP Customization Mining has a number of training and learning resources for you to get started. (Some of these resources require logging in to the ServiceNow Learning site.)

    Partner Essentials: Clean Core for App Engine

    ERP Customization Mining Overview

    ERP Clean Core with App Engine Overview

    Get to a clean ERP core with ServiceNow ERP Customization Mining

    Request ERP Customization Mining on the store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Before you can use ERP-CM, you must first download ERP-CM from the ServiceNow Store. After you have completed the download, you may need to clear your local cache before ERP-CM appears on your instance.

    After you download ERP-CM, install it on your instance. For more information, see Install ERP Customization Mining.