Skill inputs and triggers for Now Assist for Software Asset Management (SAM)
Get a quick overview of the skill inputs and triggers for Now Assist for Software Asset Management (SAM). By configuring the inputs or triggers for a skill, you can determine how and when a skill is used.
Now Assist for SAM skills and triggers overview
Depending on the selected skill, you can configure the inputs or triggers. These settings determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to generate a publisher summary. A trigger initiates an action, such as when the system generates a publisher summary.
Publisher compliance summarization skill
For the publisher compliance summarization skill, select the triggers that determine when a publisher compliance summary is generated. You can also select the properties that control how a publisher compliance summary is displayed. To display the publisher compliance summary, you need to select the Display toggle button on the Choose where to display page while configuring Now Assist for SAM. For details on the Display toggle button, see Configuring Now Assist for Software Asset Management (SAM).
| Trigger | Description |
|---|---|
| User triggered | Publisher compliance summary that is generated when the agent manually triggers the skill by selecting Summarize in the Publisher details page. |
| Input | Description |
|---|---|
| Reconciliation results | Compliance status of the software products with regards to the discovery and entitlements. |
| Software Lifecycle Report [sam_sw_product_lifecycle_report] | Product life-cycle details for all the software products that are installed in your environment. |
| Dashboards | Dashboards include Discovered inventory, Normalization and content, and Health check. |
Product compliance summarization skill
For the product compliance summarization skill, select the triggers that determine when a product compliance summary is generated. You can also select the properties that control how a product compliance summary is displayed. To display the product compliance summary, you need to select the Display toggle button on the Choose where to display page while configuring Now Assist for SAM. For details on the Display toggle button, see Configuring Now Assist for Software Asset Management (SAM).
| Trigger | Description |
|---|---|
| User triggered | Product compliance summary is generated when the agent manually triggers the skill by selecting Summarize in the Publisher details page. |
| Input | Description |
|---|---|
| Reconciliation results | Compliance status of the software products with regards to the discovery and entitlements. |
| Software Lifecycle Report [sam_sw_product_lifecycle_report] | Contains product life-cycle details for all the software products that are installed in your environment. |
| Dashboards | Dashboards include Discovered inventory, Normalization and content, Health check, and Optimization and Savings dashboard. |
| SAP related tables | The SAP related tables include:
|
| Software Subscription [samp_sw_subscription] table | Contains information pertaining to user software subscriptions. |
| Purchased Subscription Details [samp_purchased_subscription_details] | Contains the information pulled from the Microsoft Azure portal related to subscriptions purchased and assigned for Microsoft 365. |
| Software Installation table [cmdb_sam_sw_install] | Contains information on all software installed in your environment. |
Recommended actions skill
For the recommended actions skill, select the triggers that determine when a list of recommended actions is generated. You can also select the properties that control how recommended actions is displayed. To display recommended actions, you need to select the Display toggle button on the Choose where to display page while configuring Now Assist for SAM. For details on the Display toggle button, see Configuring Now Assist for Software Asset Management (SAM).
| Trigger | Description |
|---|---|
| User triggered |
Recommended actions is generated when the user manually triggers the skill by selecting either of the two options in the Publisher details page:
|
| Inputs | Source |
|---|---|
| Configuration inputs | |
| Health check issues | Scan Findings [Scan_finding] |
| Installs requiring actions | Installs Unlicensed Reasons [samp_install_unlicensed_reason] |
| Normalization Rate | Software Discovery Models [cmdb_sam_sw_discovery_model] |
| Normalization suggestions | Normalization Suggestions [samp_normalization_suggestion] |
| Maintenance inputs | |
| Remediation options |
Remediation Options [samp_remediation_option] |
| End of Life |
Software Lifecycle Report [sam_sw_product_lifecycle_report] |
| Missing end of life dates |
Software Lifecycle Report [sam_sw_product_lifecycle_report] |
| Expiring entitlements |
Software Entitlements [alm_license] |
| Optimization inputs | |
| Removal candidates |
Removal Candidates [samp_sw_reclamation_candidate] |
|
Optimization (Microsoft):
|
Software Subscriptions [samp_sw_subscription] Purchased Subscription Details [samp_purchased_subscription_details] Microsoft Core License Optimization Reports [samp_ms_optimization_report] |
|
Optimization (Adobe):
|
Software Subscriptions [samp_sw_subscription] |
|
Optimization (Red Hat): Licensing optimizations |
Potential savings by optimizing licenses [samp_license_optimization_summary] |
|
Optimization (SAP):
|
SAP System Users [samp_sap_system_user] License Metric Results [samp_license_metric_result] Removal Candidates [samp_sw_reclamation_candidate] |
SaaS user resolution skill
| Trigger | Description |
|---|---|
| Auto triggered |
User resolution rules are automatically generated upon the activation of the SaaS user resolution skill. |
| Input | Description |
|---|---|
| List of fields with the String and Email type. | User [sys_user] |