Critical Environment Asset Workspace

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer
  • The Critical Environment Asset Workspace is the intuitive and streamlined user interface of the Enterprise Asset Management for Data Center and Network Asset Management (DCNAM) application.

    Critical Environment Asset Workspace landscape

    The Critical Environment Asset Workspace is a unified medium with multiple views. These views give you comprehensive visibility into your mission-critical facility-based enterprise assets and linear assets so that you can manage them effectively throughout their life cycles.

    Critical Environment Asset Workspace views

    The Critical Environment Asset Workspace consists of the following views.Overview of the Critical Environment Asset Workspace.
    Tabelle : 1. Critical Environment Asset Workspace views
    View Description Available tabs or lists
    Critical Environment asset overview View important actions and quick links for active tasks. None
    Asset analytics Track the Total Cost of Ownership (TCO) and overall performance of your facility-based enterprise assets and linear assets.
    • Overview
    • Asset TCO
    • Asset performance
    • Data Visualizations
    Inventory View and manage the inventory and stockrooms for your facility-based enterprise assets and linear assets.
    • Overview
    • All stockrooms
    • Stock rules
    • Transfer orders
    • Asset audits
    • Loaner asset orders
    • RMA orders
    • RMA order lines
    • Repair orders
    • Recall orders
    • Reclamation requests
    • Resale orders
    • Disposal orders
    Critical Environment asset estate View, create, and manage facility-based enterprise assets and linear assets.
    • Overview
    • Asset indoor map
      Hinweis:
      This tab appears only under the following conditions:
      • You've installed the Indoor Mapping for Assets application on your ServiceNow instance.
      • You've configured the option to display the tab.
      For more information, see Track assets using indoor maps in the Enterprise Asset Workspace.
    • Asset groups
    • Linear assets
    • All assets
    • All enterprise
    • Facility
    • Consumable
    Critical Environment model management View, create, and manage facility-based enterprise models.
    • Overview
    • All models
    • All enterprise
    • Facility
    Procurement View and manage all procurement details and activities, including procurement requests and sourcing tasks.
    • Overview
    • Requests
    • Requested items
    • Purchase orders
    • Receiving slips
    • Advance shipment
    • Catalog tasks
    Contract and lease management View, create, and manage contracts for your facility-based enterprise assets and linear assets.
    • Overview
    • All contracts
    • Lease contracts
    • Leased assets
    • Lease-end assets
    • Renewals
    • Renewal lines
    • My contracts
    • My contract tasks
    • My contract approvals
    • Terms and conditions
    Asset operations

    Track and manage shipments, stockroom receiving, onboarding, move orders, and calculated model life-cycle templates.

    If you have installed the Enterprise Asset Management for Providers application on your ServiceNow instance, you can also track and manage provider-based RMA response orders and inbound asset orders for Device as a Service (DaaS) assets.

    • Provider
      Hinweis:
      This tab appears only if you've installed the Enterprise Asset Management for Providers application on your ServiceNow instance. For more information on this application, see Enterprise Asset Management for Providers.
    • Shipment
    • Stockroom receiving
    • Onboarding
    • Moves
    • Calculated model lifecycle
    Work management Create and manage maintenance plans, work orders, and work order tasks.
    • Overview
    • Calibrations and conditions
    • My Work
    • Maintenance plans
    • Work orders
    • Work order tasks
    • Asset tasks
    • Work order templates
    • Checklist templates
    • My stockroom assets
    • My asset pickup tasks
    Admin center Perform configuration and administrative tasks, including bulk imports and model category creation.
    • Model and asset tabs
    • Model categories
    • Model classifications
    • Failure and resolution
    • Site configuration
    • Linear asset types
    • Stockroom types
    • Bulk import
    • Roles-to-class access
    • Workflow assignments
    • Calibration configuration
    • Asset condition configuration
    • TCO configuration
    • KPI configuration
    • Risk configuration
    • Other configurations
    • Shipping
    • Asset knowledge base
    • Normalization opt-in
    • Product catalog
    • Reference lists