Exploring Redox Inbound Integration

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Whether you're starting or expanding the implementation of the Redox Inbound Integration application, consider learning more about the app used for integration with a healthcare system via the Redox platform.

    Overview

    As a hospital, payer (insurance), or a life sciences organization, you can unlock the care capacity of multiple healthcare systems by enabling bidirectional integrations between them by using the Redox Inbound Integration application. You can improve inbound and proactive outbound service scalability and capabilities by using the application to integrate with healthcare systems that use the Redox platform.

    Redox Inbound Integration

    The following example shows the Redox Inbound Integration workflow.

    Example which shows how Redox inbound integration connects ServiceNow instances with EMR systems.

    Benefits

    Redox Inbound Integration provides the following benefits:

    Table 1. Redox Inbound Integration benefits

    Benefit

    Key feature

    Role

    Enables healthcare systems including electronic medical records (EMR) systems and electronic health records (EHR) systems to integrate with the ServiceNow Healthcare and Life Sciences data model that is based on the Health Insurance Portability and Accountability Act (HIPAA) and the Health Level Seven International (HL7) industry standards while avoiding the cost and complexity of implementing point-to-point integrations by enabling bidirectional integration between multiple EMR systems and a ServiceNow instance.

    Exchange real-time healthcare data with Redox Inbound Integration

    Administrator/Clinician

    To get started with the Redox Inbound Integration application, see Configuring Redox Inbound Integration.