Set a specific dashboard as home for all users

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Configure ServiceNow so that all users see the same dashboard when they log in.

    Antes de Iniciar

    Role required: admin

    Nota:
    Navigate to the dashboard you want to set as home, and copy the sys_id from the URL. The sys_id is the last element after the last forward slash. For example, in this URL, the sys_id is 456CBA: https://my-instance.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/456CBA. Paste the sys_id into a text file so that you can copy it into the system preference you create.

    Por Que e Quando Desempenhar Esta Tarefa

    The dashboard that you configure should be available to all users.

    Procedimento

    1. Create a user preference with the name my_home_navigation_page.
    2. Give the preference the description Set all homepages to dashboards.
    3. Select the System check box to create an instance-wide default.
    4. Leave the User field empty.
      Steps 3 and 4 make the preference universal.
    5. Give the preference a meaningful description that you can search for.
    6. Set the Type to string.
    7. In the Value field, enter the following: $pa_dashboard.do?sysparm_dashboard=dashboard_sys_id, but replace dashboard_sys_id with the sys_id you copied before you began.
    8. Select Submit.

    Resultado

    All users see the same dashboard when they open ServiceNow.