Filters the security best practices table

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Apply filters to return more relevant results for your security best practices.

    Before you begin

    Role required: admin

    Procedure

    1. Access Security Best Practices Manager by selecting All on your ServiceNow instance and entering best practice.
    2. Navigate to the Best Practices table and select a field you want to apply a filter to by selecting its kebab menu, or the one with three vertical dots (vertical dots).
      FieldsFilter
      Name Combine a conditional operator with a string of text to return security best practices that match the name you entered.
      Maturity level

      Apply a filter to return security best practices that match one or more of the following maturity levels:

      • Build a foundation
      • Enhance the experience
      • Optimize the functionality
      • Add advanced features
      Status

      Apply a filter to return security best practices that match one or more of the following statuses:

      • Empty
      • Open
      • In progress
      • Completed
      Priority

      Apply a filter to return security best practices that match the following priorities:

      • Empty
      • Immediate
      • Later
      • Not applicable
      Goals

      Apply a filter to return security best practices that match one or more of the following goals:

      • Address initial security configurations
      • Keep instances up to date
      • Manage access controls
      • Monitoring logs
      • Protect with encryption
      • Secure emails

      Note: Advanced filters are applied for goals by default. To modify them, select Make changes > Advanced view > Select field goals and then build the rest of the conditions and select Update.
      First introduced Combine a conditional operator with a string of text to return best practices that were first introduced with the version you entered.
      Changed Combine a conditional operator with a string of text to return security best practices that changed in the version you entered.
      Removed Combine a conditional operator with a string of text to return security best practices that were removed in the version you entered.

    Save a filter for future use

    Discover the steps for saving filters in your security best practices for later reuse.

    Before you begin

    Role required: none

    About this task

    After you create filters in the security best practices table, you can save them for use the next time you authenticate into your instance. If you want more flexibility on the type of filters you can create, you can apply an advanced filter.

    Procedure

    1. Select the Show filter (filter icon) panel icon.
    2. In the Filter dialog panel, scroll down and select Advanced view.
    3. Build a filter by adding conditions that contain a field, operator, and values.
    4. Select Save filter
    5. Enter the Filter name.
    6. Select a permission.
    7. Select Save.
    8. Select Update to apply the saved filter to the security best practices table.

    Use a saved filter

    Discover the steps for using the filters that you saved for your security best practices.

    Before you begin

    Role required: none

    About this task

    After you log out of your instance your filters are reset to the default settings. The following steps show how to retrieve a saved filter so that you can reapply it on the security best practices table.

    Procedure

    1. Select the Show filter panel (filter icon) icon.
    2. In the Filter dialog box, scroll down and select Advanced view.
    3. Select Use existing filter, and then select a saved filter from the dropdown list.
    4. Select Update to apply the saved filter.