Install ServiceNow Vault

  • Release version: Australia
  • Updated March 16, 2026
  • 1 minute to read

    • Install the ServiceNow Vault application and assign the required roles.

    Before you begin

    Role required: admin

    About this task

    When you first navigate to the Vault console on a new instance, the console is in preview-only mode. To activate full functionality, install the Vault console application from the ServiceNow Store or Application Manager. After installation, Data Discovery is available by default. All other tools require separate configuration.

    Note:
    To install all ServiceNow Vault capabilities without configuring each plugin separately, see Install Vault Suite.

    Procedure

    1. Install ServiceNow Vault by going to the ServiceNow Store and selecting Buy.
      Alternatively, you can also complete installation by navigating to All > Application Manager > Vault Console.
    2. Elevate to the security_admin role by selecting your profile icon and then selecting Elevate Roles.

      A dialog box appears that contains available roles for elevation. In this case, you can check security_admin and select OK.

    3. Assign the sn_vault_console.vault_console_admin role to the user that would need access to the Vault console by performing the following:
      1. Navigate to All > User Administration > Users and then open a user record.
      2. In the Roles related list, select Edit.
      3. In the Collection list, select the sn_vault_console.vault_console_admin role, and then select Add.
      4. Select Save.
    4. Based on organizational needs and functionality of each user, further additional tool-specific roles can be assigned to users.
      For more role related information, see ServiceNow Vault roles.